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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Maybe one of the best

Is open every day Which make the difference!! Reviewed on: 3rd April 2023

Best Bank Ever

I love the Metro Bank's App which I use every day to manage my finances. It is easy and practical to use. If I need to visit a branch there is always a friendly face there ready to greet me. They realise that not all customers can visit them during 'normal' banking hours and always put the customer first by opening much longer hours, even on Sundays. I love them! Reviewed on: 4th April 2023

Best bank

I had a lot of problems but I have had a big help from metro bank the staff are amazing I’m so happy too bank with metro bank Reviewed on: 4th April 2023

The best current account in the UK

I have opened my account with metro bank since 2015. I was only 18 at the time. It was the only bank who let me open my account without having a current job. After that I recommened it many friends and family. No complains so far. Reviewed on: 4th April 2023

Excellent quality of accounts

I have had various accounts and bonds with Metro Bank and they have always been competitive and good value. The service within my local High Wycombe branch is always efficient and professional. Reviewed on: 4th April 2023

The best banking experience

Finally a bank who treats their customers as human beings. Joel who originally helped us with opening our accounts actually greets us by our names when we visit our Metro branch. Metro are so efficient and professional whilst being attentive and friendly, it’s a pleasure to do our banking. Reviewed on: 4th April 2023

High street banking

Great to have an accessible bank you can actually visit Reviewed on: 4th April 2023

Top Bank

Metro bank has proved itself to be one of the most helpful, listening banks with a high street presence that I have ever used well done and keep up the excellent customer service Reviewed on: 4th April 2023

Good customer service and easy access

My experience with metro has been positive. Everytime I’ve needed to contact them I’ve always been able to and they usually deal with the query quickly. Reviewed on: 4th April 2023

Brilliant customer service, Always someone available. Welcoming pleasant Staff.

Whenever I go to my local branch, Staff are so nice and helpful, and the App is easy to use, Staff communication is so brilliant, Can't be better than this. Reviewed on: 4th April 2023

Simple and reliable

I opened the account online in minutes. The process used technology really well and it was secure and reliable. Reviewed on: 4th April 2023

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