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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Convenient

Metro Banks opening hours are far more convenient than any other high street bank. There's not another bank I know where I can go and service my accounts on a Sunday afternoon. Hugely convenient! Reviewed on: 10th March 2023

So far so good, Metro bank is the best

Metro bank security checks are superb and outstanding. I'm 100℅ excited with their services. Reviewed on: 10th March 2023

Very friendly bank

Very friendly and very well received when needed help for solving Reviewed on: 10th March 2023

Easy and Efficient

Metro is the first bank I’ve used, to make banking so effortless and easy. From the app to Sunday banking . Well done Metro! Reviewed on: 10th March 2023

Best current account!!

I have a few bank accounts and I say wholeheartedly that Metro bank is by far the best bank. Their customer service support is extremely helpful and also me to be stress free. Reviewed on: 10th March 2023

Greatest bank i have ever had

The experience has been great the costumer service is so helpful and perlite and so even the staff in my local branch i totally recommend to anyone who is looking for a bank Reviewed on: 10th March 2023

The best bank in United Kingdom

Very professional staff in Croydon Metro bank branch, Amazing service! Reviewed on: 10th March 2023

Happy with Metro

Very good bank operating , I’m happy with that bank I am with for a past 6 years Reviewed on: 10th March 2023

So much better than my previous bank

Metro bank has been a revelation after many frustrating years with another high street bank. My local branch is well designed and welcoming, and the online services are just as good as anywhere else to my knowledge. Reviewed on: 10th March 2023

Excellent all round. Great service. Friendly staff. Prompt attention. Always there to help and advise. Trusting and trustworthy bank.

Massively superior than others in the field. Reviewed on: 10th March 2023

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