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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy and Efficient

Metro is the first bank I’ve used, to make banking so effortless and easy. From the app to Sunday banking . Well done Metro! Reviewed on: 10th March 2023

Best current account!!

I have a few bank accounts and I say wholeheartedly that Metro bank is by far the best bank. Their customer service support is extremely helpful and also me to be stress free. Reviewed on: 10th March 2023

Greatest bank i have ever had

The experience has been great the costumer service is so helpful and perlite and so even the staff in my local branch i totally recommend to anyone who is looking for a bank Reviewed on: 10th March 2023

The best bank in United Kingdom

Very professional staff in Croydon Metro bank branch, Amazing service! Reviewed on: 10th March 2023

Happy with Metro

Very good bank operating , I’m happy with that bank I am with for a past 6 years Reviewed on: 10th March 2023

So much better than my previous bank

Metro bank has been a revelation after many frustrating years with another high street bank. My local branch is well designed and welcoming, and the online services are just as good as anywhere else to my knowledge. Reviewed on: 10th March 2023

Excellent all round. Great service. Friendly staff. Prompt attention. Always there to help and advise. Trusting and trustworthy bank.

Massively superior than others in the field. Reviewed on: 10th March 2023

Great high street peoples bank

It’s just a great all singing all dancing bank Reviewed on: 10th March 2023

Great customer service.

The only bank that realises that “customer service is not a department, it’s an attitude” Reviewed on: 10th March 2023

Quick and Easy account set ups

I have had a credit card for 16 and over and now have an 18 and over it was very quick and easy and they explained everything I needed to know about savings accounts and money saving techniques.They printed my card within 5 minutes.Very happy with all the experiences I have had with them. Reviewed on: 10th March 2023

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