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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Smooth

Everything has always worked well for the past 5 years. Friendly and helpful costumer service, straightforward app and home banking. Perfect opening time of most branches. Reviewed on: 10th March 2023

Excellent

Easy. Smooth. Reliable. Simplest bank ever Reviewed on: 10th March 2023

Quality service

This is a bank that offers the kind of services that many banks no longer have. The difference is this bank is better! Reviewed on: 10th March 2023

Very happy

Always next to us.thank you for your support.the best team Reviewed on: 10th March 2023

Current account.

Very friendly staff. Also service is fast and efficient. Reviewed on: 10th March 2023

really good bank

really good i lost my card once they gave my card on the same day Reviewed on: 10th March 2023

Customer service is 10/10

Whenever I had a problem, I'll call metro bank, and without any hassle, they would be able to sort it for me. Anyone I'd speak to would be polite and provide excellent customer service Reviewed on: 10th March 2023

Very good bank all the time

Very good service all the time. Sunday service also very good for everyone Reviewed on: 10th March 2023

Best customer experience

Metro has re-invited the experience provided to the common public. Whether you have a dog to bring at the branch, you are looking for friendly open hours, or decide to do all on your favorite mobile platform, experience will always be amazing Reviewed on: 10th March 2023

The best

The best experience I ever had with a bank Reviewed on: 10th March 2023

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