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Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews See your review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024
David Panton's avatar
David Panton

Great customer service.

5
The only bank that realises that “customer service is not a department, it’s an attitude” Reviewed on: 10th March 2023
Keith Roberts's avatar
Keith Roberts

Quick and Easy account set ups

5
I have had a credit card for 16 and over and now have an 18 and over it was very quick and easy and they explained everything I needed to know about savings accounts and money saving techniques.They printed my card within 5 minutes.Very happy with all the experiences I have had with them. Reviewed on: 10th March 2023
Sinthu's avatar
Sinthu

Smooth

5
Everything has always worked well for the past 5 years. Friendly and helpful costumer service, straightforward app and home banking. Perfect opening time of most branches. Reviewed on: 10th March 2023
Beatrice 's avatar
Beatrice

Excellent

5
Easy. Smooth. Reliable. Simplest bank ever Reviewed on: 10th March 2023
YB L's avatar
YB L

Quality service

5
This is a bank that offers the kind of services that many banks no longer have. The difference is this bank is better! Reviewed on: 10th March 2023
Detlef Sharma's avatar
Detlef Sharma

Very happy

5
Always next to us.thank you for your support.the best team Reviewed on: 10th March 2023
Xristos Antoniou's avatar
Xristos Antoniou

Current account.

5
Very friendly staff. Also service is fast and efficient. Reviewed on: 10th March 2023
Varsha shah's avatar
Varsha shah

really good bank

5
really good i lost my card once they gave my card on the same day Reviewed on: 10th March 2023
Shabeeha Chowdhury's avatar
Shabeeha Chowdhury

Customer service is 10/10

5
Whenever I had a problem, I'll call metro bank, and without any hassle, they would be able to sort it for me. Anyone I'd speak to would be polite and provide excellent customer service Reviewed on: 10th March 2023
Farhaan Ahmed 's avatar
Farhaan Ahmed

Very good bank all the time

5
Very good service all the time. Sunday service also very good for everyone Reviewed on: 10th March 2023
Kugaraj Kunasegaram's avatar
Kugaraj Kunasegaram

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