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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Satisfied customer

The bank offers very good customer service. I've always been served fast by a friendly, competent person at the counter. It is clean, spacious and really nice to visit. Opening times are brilliant! Reviewed on: 10th March 2023

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Huhhhhhjdjxjxjjxjcjxjcjjcjcjcjxjjxjxj Reviewed on: 10th March 2023

Can't see references

^makes it challenges to see what is for what! Reviewed on: 10th March 2023

simple

just opened my account and it was simple to swap Reviewed on: 10th March 2023

Couldn't be happier.

Great bank in every way. Couldn't be happier. Reviewed on: 10th March 2023

Great service

A ver good service overall, would recommend anytime Reviewed on: 10th March 2023

Superb fast customer service

I am disabled and had a brain I jury but the customer service phone number is always answered very quickly and the staff very helpful Reviewed on: 10th March 2023

Very convenient

I work 6 days a week 7 -4 I only have Sunday so if I need to do any business with the bank they are open for me to use and when I call I get to talk with a real person right away that what makes it for me with metro bank Reviewed on: 10th March 2023

A bank that doesn't operate like a bank

An approach to customer needs as revolutionary as phone and internet banking. Reviewed on: 10th March 2023

Just brill

Brilliant customer service and professional staff Reviewed on: 10th March 2023

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