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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very good

Very good, easy to use and safe. They help out whenever you need, and they are easy to call. Good for use all over Europe, so travelling is cheaper. Reviewed on: 10th March 2023

Loan and Credit card application

I requested for a credit card and it is quiet difficult to apply for even my monthly wages are quiet reasonable and I am waiting for a revert about it Reviewed on: 10th March 2023

Customer service that should be the envy of ALL other banks

Always superb customer service, prompt and polite despite my unreasonable demands on ocassions Reviewed on: 10th March 2023

Great bank and helpful

I have been with metro for many years, their customer service is much better than rival well known banks Reviewed on: 10th March 2023

Best of the world

Current account amazing The other bank can’t do more than metro bank Reviewed on: 10th March 2023

Very good bank

Metro is a great bank always customer and staff are always helpful they have great app that helps you Reviewed on: 10th March 2023

Best of the best

In a short way of explaining metro bank is the best Bank that I have been banking with until now for my opinion top of the list covering all the features, metro bank best of the best perfect for everyone. Reviewed on: 10th March 2023

Brilliant service

The customer service is excellent and speedy Reviewed on: 10th March 2023

Service

I really like that they open on weekends. Because we always busy on weekdays and then at least we have weekends for banking. Thanks for that metro bank. Reviewed on: 10th March 2023

Amazing bank

Never had a single fault with Metro bank! Theyre quick, efficient and always polite! Reviewed on: 10th March 2023

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