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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant , brilliant and brilliant.

The most lovely staff , attentive to the maximum. And always willing to do the best for the customer. Reviewed on: 10th March 2023

Great service and a bank that open when other banks closed

Always had a good experience whenever I used this bank. Great products and good service. Reviewed on: 10th March 2023

Bank for all you needs

I almost 5 years with Metrobank. It's very easy to use all services, staff very polite and most secure bank I ever had , they keep you data save. Reviewed on: 10th March 2023

Friendly & helpful

Needed a new current account, it was straight forward to set up and did not take forever. Services have been good since and access to help has been very good. Reviewed on: 10th March 2023

Excellent customer service support always available when needed

Excellent customer service support always available when needed .. all queries resolved instantly Reviewed on: 10th March 2023

Don't bank on it

Always friendly and helpful. Abcdefghijklmnopqrstuvwxyz Reviewed on: 10th March 2023

Amazing bank

All time when i had an issue ,always has been solved quickly. Reviewed on: 10th March 2023

Very good

Very good, easy to use and safe. They help out whenever you need, and they are easy to call. Good for use all over Europe, so travelling is cheaper. Reviewed on: 10th March 2023

Loan and Credit card application

I requested for a credit card and it is quiet difficult to apply for even my monthly wages are quiet reasonable and I am waiting for a revert about it Reviewed on: 10th March 2023

Customer service that should be the envy of ALL other banks

Always superb customer service, prompt and polite despite my unreasonable demands on ocassions Reviewed on: 10th March 2023

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