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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Great Bank

Awesome having the bank open 7 days a week. Reviewed on: 10th March 2023

Easy, relaxed, there when you need them banking!

Current and savings account up and running within 20 minutes! No appointment needed, just popped and got it sorted! Reviewed on: 10th March 2023

Best bank and very fast service

I have connected with this bank from last 2 years when sometime i faced any problem then they solved at a time. So this bank staff as well as all bank rules very good and satisfied.i have only one account only in metro bank.I personally recommend to my friends and they have also opened account in this bank. Thanks Reviewed on: 10th March 2023

The staff make this bank special

I can only say positive things about the Maidstone branch of Metro Bank . Sometimes there's a little wait to speak to a specialist, But they are always worth the wait! Friendly and professional in everyway and a credit to your company. So far 2 of my friends have changed to metro on my recommendation. Keep up the standards! Reviewed on: 10th March 2023

Best Bank i have ever banked with

Every time i go to the bank, all cashiers and staff have been always helpful. Open 7 days a week , My card have been replaced with on the day Transfers in person or online Queries within reason they always went the extra mile Currency exchanges pre or on the days order ( again within reason depend on amount) also good advice given when i use my card abroad , pre warning on additional costs They will give you the option and tips how to save money to avoid un necesary transaction fees I can draw cash in coins There is a coin counter that you can use to bank it into your account So many benefits I prefer the face to banking , as Sutton ( most branches) have an amazing atmosphere and professional If you are in a que to wait for a bank adviser they give you option to wait ir they take your no to give you an call when they are available, gives me time to get an coffee or other errand s which saves our day alot. Reviewed on: 10th March 2023

Great bank well done

If there is a bank on the rise it’s going to be Metro Reviewed on: 10th March 2023

Best bank

Easy to use mobile app, very good customer support. Reviewed on: 10th March 2023

Amazing

Very very good Reviewed on: 10th March 2023

Service is very good

Good customer service in the bank and card delivery very fast . Reviewed on: 10th March 2023

Always friendly always open and always have a toilet in the store!

Friendly and helpful staff at Tottenham court rd bank London Reviewed on: 10th March 2023

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