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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Amazing hekp

They are always helping in any situation online calling in person great service Reviewed on: 10th March 2023

Easy Flexible Friendly banking

I've always had good quality service everytime I have visited or contacted the bank. It's easy, friendly and there are no complicated hidden terms. I get regular notifications about my payments which is good. Reviewed on: 10th March 2023

Fantastic service

Always there for me, a great well thought out banking service. A bank for the people Reviewed on: 10th March 2023

Most convenient bank in uk

The service second to none , none of the high street bank can provide this kind of excellent service Reviewed on: 10th March 2023

Fantastic

It’s a fantastic bank would 100% recommend to others I’ve had zero issues with metro best bank in the game Reviewed on: 10th March 2023

Easy to use and good customer service

I live in Scotland and am neuro diverse. There are no branches near me but the online service is really easy to use not confusing. Customer service has always been helpful. Reviewed on: 10th March 2023

Simple and Easy

I have had no issues since being a customer. They have been very helpful and I have everything that I need. Reviewed on: 10th March 2023

Great service

Great customer support from the bank staff online. Available whenever needed and easily solves the customer related issues Reviewed on: 10th March 2023

Flexible and accessible

Flexible being able to access my account online, print cards in branch and longer opening hours, using my card abroad without stupid fees. Brilliant!!!! Reviewed on: 10th March 2023

Brilliant

Very welcoming.friendly and great experience and very helpful Reviewed on: 10th March 2023

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