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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Banking made easy

The staff in the bank are well trained, knowledgeable and patient. The ease of access - 6 day opening and times make this a easy to use and flexible organisation. Reviewed on: 10th March 2023

Excellent service

I cant believe all banks aren't like metro they are just better in every way Reviewed on: 10th March 2023

My Experience

App - easy to use Customer Service in store is great. For the couple of few times I have been there everything was done well, people are friendly Reviewed on: 10th March 2023

Perfect

Perfect. I very liked my bank. Reviewed on: 10th March 2023

Reliable account

Always reliable and extremely good customer care Reviewed on: 10th March 2023

Amazing and attentive

They have always been quick but effectively and attentively looking after and solving any issues that occur Reviewed on: 10th March 2023

My experience

Metro Bank has the best customer service. They’ll call me after I have asked them about my problem to check on me. And they’ll always update by any changes. :) Reviewed on: 10th March 2023

Easy easy bank

Amazing service and easy to do whatever you need as they are so flexible. Reviewed on: 10th March 2023

Best Bank

I am with Metro Bank for 7 years and I never had a problem with them and if I had any issues they helped straight away and solved it Reviewed on: 10th March 2023

Why METRO BANK is the best

Easy steps to open an account, open all days ever Sundays, very helpful personnel, very good mobile app. Reviewed on: 10th March 2023

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