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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Amazing and attentive

They have always been quick but effectively and attentively looking after and solving any issues that occur Reviewed on: 10th March 2023

My experience

Metro Bank has the best customer service. They’ll call me after I have asked them about my problem to check on me. And they’ll always update by any changes. :) Reviewed on: 10th March 2023

Easy easy bank

Amazing service and easy to do whatever you need as they are so flexible. Reviewed on: 10th March 2023

Best Bank

I am with Metro Bank for 7 years and I never had a problem with them and if I had any issues they helped straight away and solved it Reviewed on: 10th March 2023

Why METRO BANK is the best

Easy steps to open an account, open all days ever Sundays, very helpful personnel, very good mobile app. Reviewed on: 10th March 2023

Good

Instantly issued a debit card , Reviewed on: 10th March 2023

All round Brilliant Bank

Brilliant service especially when changing your card. App is great and customer services are friendly and very helpful. I haven't had a single issue with the bank which tells you everything you need to know. Reviewed on: 10th March 2023

Simple yet intuitive banking

I love Metro Bank’s efficiency in terms of both their easy to access customer service and their simply designed but amazingly informative online banking app. Reviewed on: 10th March 2023

It was a phenomenal experience

I was able enough to understand how to use my online banking app to check all my statements, balances, Savings account and money management. Reviewed on: 10th March 2023

Fast help

I had trouble with my bank card & expected a lengthy wait for a replacement with days where I was unable to buy anything. Instead I had a new one printed on the spot! I also LOVE the lolly I had while I waited. Thank you Reviewed on: 10th March 2023

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