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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best Bank

I am with Metro Bank for 7 years and I never had a problem with them and if I had any issues they helped straight away and solved it Reviewed on: 10th March 2023

Why METRO BANK is the best

Easy steps to open an account, open all days ever Sundays, very helpful personnel, very good mobile app. Reviewed on: 10th March 2023

Good

Instantly issued a debit card , Reviewed on: 10th March 2023

All round Brilliant Bank

Brilliant service especially when changing your card. App is great and customer services are friendly and very helpful. I haven't had a single issue with the bank which tells you everything you need to know. Reviewed on: 10th March 2023

Simple yet intuitive banking

I love Metro Bank’s efficiency in terms of both their easy to access customer service and their simply designed but amazingly informative online banking app. Reviewed on: 10th March 2023

It was a phenomenal experience

I was able enough to understand how to use my online banking app to check all my statements, balances, Savings account and money management. Reviewed on: 10th March 2023

Fast help

I had trouble with my bank card & expected a lengthy wait for a replacement with days where I was unable to buy anything. Instead I had a new one printed on the spot! I also LOVE the lolly I had while I waited. Thank you Reviewed on: 10th March 2023

Polite good PR.

Not had any problem. Always willing to help. Reviewed on: 10th March 2023

Very efficient

Very friendly staff, quick and easy to open account same day card collection card printed whole you wait Reviewed on: 10th March 2023

User-friendly

Setting up an account was quick and easy. This could be done online or instore and the staff available were very helpful Reviewed on: 10th March 2023

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