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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Family affairs

Definitely happy to introduce family members Reviewed on: 10th March 2023

Simply the best

Metro bank dose it it says on the tin! It's the best banking system I have had the pleasure of using. Reviewed on: 10th March 2023

Excellent!

Great customer care, in person, and via the web. Easy to use app and online banking. Great experiences every time I visit. Reviewed on: 10th March 2023

The best service received

I wanted to make an additional bank account for myself. I visited most of the banks however Metro stood out from the rest due to the exceptional customer service offered. Reviewed on: 10th March 2023

Best banking experience EVER!!

I have been with metro bank for over 5 years, never had any issues. Since the beginning they have be amazing at following through all my request with exceptional custom service on all of the branches I have visited. I have been recommending Metro to everyone I know and I am soon to open a joint account with my partner. Their attention to detail makes the best and safest banking experience!! Thank you everyone at Metro Bank Reviewed on: 10th March 2023

Excellent

Excellent service , never needed to contact them, which means I have never had any problems. Reviewed on: 10th March 2023

Great service.

Metro offers all daily banking services, they care about customers and have branches everywhere and long opening hours. I highly recommend them! Reviewed on: 10th March 2023

The best bank

The best bank in UK very friendly and welcoming. Reviewed on: 10th March 2023

Excellent service

Friendly service prompt coffee and tea on tap dog friendly Reviewed on: 10th March 2023

Best bank account I have had.

Open 7 days a week always helpful staff can get new bank card in 10 minutes Reviewed on: 10th March 2023

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