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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Excellent, prompt service and face to face help

Face to face friendly and professional customer service. Matters dealt with instantly. Efficient and prompt service and products such as cards are generated immediately. Fantastic bank! Reviewed on: 10th March 2023

Good back

Does all the things you'd want it to Reviewed on: 10th March 2023

Amazing bank, Amazing service

Best bank I’ve ever been with great service no problems and app works perfectly at all times Reviewed on: 10th March 2023

Very good services

Very good experience in the branch. They helped for the questions I haved. Reviewed on: 10th March 2023

Great

Always had great experience when needed to speak to someone. Also never had any issues with banking Reviewed on: 10th March 2023

Accessibility

Real people available at realistic times Reviewed on: 10th March 2023

Friendly, helpful, always customer first

All the family now use Metro accounts. East to use app, friendly staff, accessible hours. Reviewed on: 10th March 2023

Life with metro bank!!!

I have use Metro bank from 2017 si one of the best bank with I ever seen… they have the best security online to protect customers!!! I recommend Metro bank from my hart. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank is amazing my bank is helpful friendly and trustworthy and always accommodating Reviewed on: 10th March 2023

Easy and secure service

I have been a customer of Metro bank for few months and all I can say that I regret I haven’t opened my account earlier with them. All services are done in a very secure and in the same way easy to understand. We are planning with my partner to open two more accounts with Metro . Thanks a lot Reviewed on: 10th March 2023

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