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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Accessibility

Real people available at realistic times Reviewed on: 10th March 2023

Friendly, helpful, always customer first

All the family now use Metro accounts. East to use app, friendly staff, accessible hours. Reviewed on: 10th March 2023

Life with metro bank!!!

I have use Metro bank from 2017 si one of the best bank with I ever seen… they have the best security online to protect customers!!! I recommend Metro bank from my hart. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank is amazing my bank is helpful friendly and trustworthy and always accommodating Reviewed on: 10th March 2023

Easy and secure service

I have been a customer of Metro bank for few months and all I can say that I regret I haven’t opened my account earlier with them. All services are done in a very secure and in the same way easy to understand. We are planning with my partner to open two more accounts with Metro . Thanks a lot Reviewed on: 10th March 2023

Excellent service

Friendly staff, explained very clearly. Quick service when I went to open the account. Reviewed on: 10th March 2023

Excellent service and customer service

Really aware me about the service I can have access and customer service are really patient and willing to spend time with me to address my issue or simply acknowledge me about the service. Reviewed on: 10th March 2023

Excellent Bank . . always very helpful

Excellent Bank . . open all hours (so it seems) and always helpful even with the slightest thing that needs explaining to an oldie like me Reviewed on: 10th March 2023

Great friendly hands on service

Recently went into your branch in Piccadilly on two occasions first time helped with my sons loose change account by managed with long red hair lovely service then my card needed updating nothing was a problem bank assistant with a moustache excellent service ! Reviewed on: 10th March 2023

Happy customer Happy Bank

It truly feels like customer satisfaction is a core value of this bank. They have always been happy to help when we walk in, have offered quick easy solutions and pre determine any upcoming queries. The banking app is also really easy to use i love the interface. Reviewed on: 10th March 2023

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