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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Satisfied customer

Customer service is excellent They have longer waiting times to be served than other banks and that is because metro bank has a greator number of customers interested in their cut above varied , sought after services Reviewed on: 10th March 2023

Metro bank are awesome

Easy banking friendly service and staff would one hundred percent recommend Reviewed on: 10th March 2023

Simply great

I moved from another high street bank due to they closed their bank in the centre. Metro made it So easy to switch bank and they have just made everything simple. Great to have my bank in town centre Reviewed on: 10th March 2023

Metro

Metro Bank bank has a reputation for delivering exceptional customer service and for having a friendly and approachable staff. Reviewed on: 10th March 2023

The bank managers are always on point

My card was lost and was printed for within five minutes which so wonderful Reviewed on: 10th March 2023

Great bank

I love Metro I remember going to a recruitment fair about 10 years ago when they were first starting up and they seemed like a no fuss bank with really cool pens and dog treats in their branches. I like metro a lot and the staff are really nice. Reviewed on: 10th March 2023

Best bank ever

My experience with metro bank has always been fast, accommodating and thorough. Reviewed on: 10th March 2023

Great Bank, my first choice by far.

One of not many banks that opens, not closing branches. Real people taking care of You and treat You like a person not a number, banks itself look good. You can easily find a place to seat. Opening hours and locations great. Worth mention that metro is the only bank with drive through banking and that’s different level. Thanks for Your great work, highly appreciated! Reviewed on: 10th March 2023

very good bank to bank with staff are respectful and quick to respond to your queries

very good bank to bank with staff are respectful and quick to respond to your queries Reviewed on: 10th March 2023

Good performance, no issues

I’ve experienced good performances from Metro Bank Reviewed on: 10th March 2023

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