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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Quick response to customers

Metro Bank is good on dealing with customers quickly. Reviewed on: 10th March 2023

First Class Service

Great customer service every time I visit the bank or need to talk to someone online. The staff in Solihull went the extra mile when my husband lost me in town and didn’t have his phone. They phoned me to tell me where he was. We are pensioners and extremely grateful for there help. Reviewed on: 10th March 2023

Best bank

Always available to help with my issues wether it’s over the phone, in person or over email Reviewed on: 10th March 2023

Amazing Bank with excellent customer service

I always look forward to the prompt,excellent and exquisite customer service Reviewed on: 10th March 2023

Best bank till now

Thai is best bank so far..open 7 days a week…easy to use online banking… Reviewed on: 10th March 2023

No hassle

I went into the branch to open a current account and the staff were so helpful and catered to all my needs. Any questions I had were answered clearly Reviewed on: 10th March 2023

Highly recommended

Quick service and good staff, always there to help costumers Reviewed on: 10th March 2023

Customer services

Wonderful fast services and amazing staff service and easy Reviewed on: 10th March 2023

Amazing

Amazing service and great all round cover Reviewed on: 10th March 2023

Best Service

Always friendly and great opening hours Reviewed on: 10th March 2023

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