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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

5
They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Efficient and comprehensive bank

5
I registered with them when I moved in UK, it was easy to register. The bank does not have fees abroad which is perfect as I am French living in UK and everytime I had an issue I went to the bank or called and the issue has been fixed fast. Reviewed on: 10th March 2023

Fab bank

4
Metro is by far the best bank easy to talk to someone if you want help or another service. I have recommended to family and friends who have moved to metro as well Reviewed on: 10th March 2023

Amazing bank

5
Good bank never any issues would recommend Reviewed on: 10th March 2023

First class service

5
Only been banking with them for a few months but I've never had a problem with there service would highly recommend them my friends and family Reviewed on: 10th March 2023

Great service

5
Great customer service, open every day, the app is well designed and easy to use. Reviewed on: 10th March 2023

Best bank

5
My opinion the best bank I switched to metro and no problems the staff are all very kind and helpful and I’ve had no issues using metro Reviewed on: 10th March 2023

Better than any bank Ive been with

5
I’ve only ever been with NatWest from when I was 15/16. I had so many issues with them. I’ve been with metro bank now for nearly a year and I haven’t had an issue. If I do have a problem I call them and it is resolved immediately. Reviewed on: 10th March 2023

Marvellous

5
Excellent of giving students accounts Reviewed on: 10th March 2023

Great service

5
Metro have been an excellent service throughout my time with them. Easy to access and quick to support with any issues. Reviewed on: 10th March 2023

Best Bank

5
Supportive staff all year round and provide the best service I have had no issues with metro bank ! Reviewed on: 10th March 2023