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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10579)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

A very good friend

This bank is safe and you can't trust it. Reviewed on: 10th March 2023

Exllent

Very quik service ,good treatment Reviewed on: 10th March 2023

Best service,staff,security

Werry good in fast service, best staff,open 7 days, Reviewed on: 10th March 2023

Fantastic bank

I would recommend anyone thinking of opening a bank account to open one with Metro I have not had any problems with my account and when I did go into the bank the staff are so friendly and polite. Reviewed on: 10th March 2023

I love metro bank

Metro bank are so easy to use and have wonderful caring employees Reviewed on: 10th March 2023

Amazing Service

Metro Bank is the best, Superb service even on Sundays. One stop Banking solution. Reviewed on: 10th March 2023

best bank

i love staff service I love the service never had problems Reviewed on: 10th March 2023

Great bank

The customer service at metro is the best they helped me when ever I needed help with my banking Reviewed on: 10th March 2023

Super easy!

Only just joined Monzo but everything has been smooth and super easy to set up and use. App is easy to go through, no confusing links etc. card arrived within a few days! Reviewed on: 10th March 2023

Happy

The services are great and the people working for your company very helpful and nice ( referring bramch in Wood Green) and patience. Good customer service Reviewed on: 10th March 2023

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