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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Fantastic bank

I would recommend anyone thinking of opening a bank account to open one with Metro I have not had any problems with my account and when I did go into the bank the staff are so friendly and polite. Reviewed on: 10th March 2023

I love metro bank

Metro bank are so easy to use and have wonderful caring employees Reviewed on: 10th March 2023

Amazing Service

Metro Bank is the best, Superb service even on Sundays. One stop Banking solution. Reviewed on: 10th March 2023

best bank

i love staff service I love the service never had problems Reviewed on: 10th March 2023

Great bank

The customer service at metro is the best they helped me when ever I needed help with my banking Reviewed on: 10th March 2023

Super easy!

Only just joined Monzo but everything has been smooth and super easy to set up and use. App is easy to go through, no confusing links etc. card arrived within a few days! Reviewed on: 10th March 2023

Happy

The services are great and the people working for your company very helpful and nice ( referring bramch in Wood Green) and patience. Good customer service Reviewed on: 10th March 2023

Very easy!

Such an easy app to navigate, have never had any issues with payments at all. Also I must shout out the Cardiff branch, all employees are super friendly, knowledgable and helpful! Reviewed on: 10th March 2023

It the best bank I ever banked with

I do recommend it I love the app is easy to work with Reviewed on: 10th March 2023

Good service

Their service is fast in the bank and online, many times that I visited Bexleyheath branch, it was welcoming and the staff were helpful. Reviewed on: 10th March 2023

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