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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Terrific Bank

Great customer service, you can actually talk to someone when visiting the bank, can’t wait until they open one that’s closer to where I live and then I will use them for my business banking to. Reviewed on: 4th April 2023

Best current account

The best costumer service! And accessible bank to contact Reviewed on: 4th April 2023

Quick banking

The app is good and quick and also the service Reviewed on: 4th April 2023

Special blue bank

Very profesional, comunicative stuff and candly Reviewed on: 4th April 2023

Everyone's Bank

Very good bank to have, good customer service, easy to apply without hassle. Reviewed on: 4th April 2023

Always on point

Any issues I ring and they sort it out within seconds. Customer service is on point and the phone gets picked up quick compared to other banks Reviewed on: 4th April 2023

The best bank

I strongly recommend for their services and the availability of the employees Reviewed on: 4th April 2023

Excellent service

Convenient opening hours being able to get a new card when lost and not having to wait 7 to 10 days for a new always having some one to help what ever your problem nothing is to much trouble these may seem like silly things to some but when you have had a marriage break down and having mental health issues and finding it hard to get a new bank account because of personal issues the staff were so helpful and went every step with me and this one way I can thank them Reviewed on: 4th April 2023

Highly satisfying

Friendly service. Staffs are very helpful. Online banking is easy to manage Reviewed on: 4th April 2023

Prompt & efficient

Very easy to contact them by phone, not waiting ages with different options. Staff are heloful and efficient. Easy on-line access. Reviewed on: 4th April 2023

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