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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

A Proper Bank

Metro Bank provides a customer service that other banks can only aspire to. Metro Bank provide convenient hours of business, together with their helpful and courteous people.. I have experienced other banks, none can match the pleasant and professional attitude of the Metro Bank Reviewed on: 4th April 2023

What more could you ask for?

A bank that is open seven days a week and more importantly is open late most evenings. Not so long ago my bank card stopped working as it should, preventing me from purchasing anything in my local supermarket. I also tried to get money from the ATM to pay for my goods without success, and so I visited my local Metro Bank to report that my card wasn't working. I expected to be without the means to buy anything for a few days, so imagine my surprise when they asked me to take a seat for a short while, and after what seemed to be very little time at all I was presented with a replacement card that I could use straight away! I have had accounts with a few banks over the last 45 years or so, but this is the first bank that I feel is looking after ME for a change. The mobile banking app is brilliant, while the drive-thru deposit window was a piece of inspired thinking as not everyone is able to cope with 'strangers' in an enclosed space. Looking forward to many more years with 'my' bank... Reviewed on: 4th April 2023

Outstanding Performance

I have called customer care several and they always come through with solutions, never leaves me stranded Reviewed on: 4th April 2023

Always open

Opening hours are the best of any bank Reviewed on: 4th April 2023

Best Bank in the world!

Available 7days a week! A Bank that opens early and closes very late! Reviewed on: 4th April 2023

Old school banking for a modern world

You actually get to talk to people at Metro Bank and the service is always first class. Its also the only bank to provide safety deposit boxes in their branches plus with 7-days opening its so convenient. Reviewed on: 4th April 2023

Terrific Bank

Great customer service, you can actually talk to someone when visiting the bank, can’t wait until they open one that’s closer to where I live and then I will use them for my business banking to. Reviewed on: 4th April 2023

Best current account

The best costumer service! And accessible bank to contact Reviewed on: 4th April 2023

Quick banking

The app is good and quick and also the service Reviewed on: 4th April 2023

Special blue bank

Very profesional, comunicative stuff and candly Reviewed on: 4th April 2023

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