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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Simple, effective and no nonsense personal banking

5
I joined them in August 2018 and find them a very competent and helpful bank, in person their branches are friendly, smartly presented and helpful, online I use their Web Banking service (which I previously swore I would never do) and find it simple and effective, overall a good bank, with great staff and an opportunity not to be missed for simple, no-nonsense personal banking Reviewed on: 16th April 2021

Helpful and friendly bank

5
Helpful and friendly service. Staff are always there to help. Never a queue. Reviewed on: 16th April 2021

Best bank ever dealt with

5
A1 service 5 stars all the way . Customer wis great and friendly staff Reviewed on: 16th April 2021

Best bank ever!

5
I’m costumer from 5 years and I’m extremely happy with the service they provide! My money are always safe! Reviewed on: 16th April 2021

best customer service

5
Closing and opening times unrivalled Reviewed on: 16th April 2021

its been a great time with this bank

5
they have help me about everything I needed and a very quick response. Reviewed on: 16th April 2021

Amazing

5
Absolutely amazing to bank with staff are friendly and easy to get along with and do there best to meet your request with all banking aspects opening accounts is easy not one negative thing to say. Reviewed on: 16th April 2021

I like the metro bank as they are friendly

5
I get great customer service and I am always welcome with a smile and a little chat from the cashier's I just love banking with metro Reviewed on: 16th April 2021

Brilliant banking experience.

5
very easy to open an account very pleasant staff made it simple to understand. the longer opening hours are a godsend. Reviewed on: 16th April 2021

Best service

5
App is so simple and easy to use.customer service is always amazing and metro bank opening and closing times beat all the other banks. They really put customers first even down to the fact that if you loose your card you can get a new one the same day in store. Reviewed on: 16th April 2021

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