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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Happy!

I'm happy with Metro Bank. They have long working hours, including weekends, which is really convenient, and have always been nice when I needed to contact them. Reviewed on: 16th April 2021

Everything is great!

From the long branch opening hours to the door greeting and the staffed counters and the online presence, everything is great! Reviewed on: 16th April 2021

Easy Peasy

The team the Luton branch are always very friendly and helpful. I love the fact I can use drive-in services which is incredibly convenient for me. Reviewed on: 16th April 2021

Easy and quick

I've been with metro for a few years now and they are always helpful and efficient when i have any problems regarding either my online banking or general inquirys Reviewed on: 16th April 2021

Easiest, friendliest most positive bank I've ever had.

Banking with Metro since opening in 2012. Invariably, every experience has been positive. It seems they just don't like to say no to a customer and will go to any ends to accommodate. Always friendly, always pleasant, never negative. Incredible! Reviewed on: 16th April 2021

Great Bank

I have had accounts with 2 banks before Metro and this is by far the best easy to talk with on the phone always helpful, the store in Wimbledon is great. As a Transgender woman accessing services can be difficult at times but I have never had an issue with Metro Reviewed on: 16th April 2021

Customer service

Good customer service and the best current account service Reviewed on: 15th April 2021

The best!t

I have been working with metrobank for more than 4 years and everything is ok Reviewed on: 15th April 2021

I love the magic money mechanics

I all ways get very friendly staff Reviewed on: 15th April 2021

Wonderful bank never let me down

When I have lost my card I can ask for a new one. No waiting they do it instantly. My dog can come help himself to a treat. Staff always smiling and nothing is too much trouble Reviewed on: 15th April 2021

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