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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The best!t

I have been working with metrobank for more than 4 years and everything is ok Reviewed on: 15th April 2021

I love the magic money mechanics

I all ways get very friendly staff Reviewed on: 15th April 2021

Wonderful bank never let me down

When I have lost my card I can ask for a new one. No waiting they do it instantly. My dog can come help himself to a treat. Staff always smiling and nothing is too much trouble Reviewed on: 15th April 2021

Metro bank it the best bank i had

I had a good experience , depend Reviewed on: 15th April 2021

Brilliant Service

Great service... professional, friendly and incisive. Same day account opening and using the account, with card printed there and then is a great idea. Brilliant and thanks to my guide Kyle for helping me in the branch :) Reviewed on: 15th April 2021

Trust bank

The app is useful and help me every month when I received Reviewed on: 15th April 2021

Customer first always

Great to be able to access high street banking with a friendly bank that puts the customer first. I always feel special and welcomed and have had my banking needs attended to promptly and efficiently. A truly super bank. Reviewed on: 15th April 2021

Good

Good bank good choice about metro bank Reviewed on: 15th April 2021

Friendly

Friendly staff and helpful. Safety too . Reviewed on: 15th April 2021

Comfortable Banking

It was easy but a secure way of opening my current account last Christmas. I was surprised how quick it was up and running. I found staff friendly and helpful when I needed to phone to ask a couple of questions about other products such as safe boxes which no other high street Bank I've seen in the U. K offering ! I also like the open plan feel to the high street Metro Bank when I visited before the lock downs we've had. All in all I'm very happy with my new current account at Metro Reviewed on: 15th April 2021

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