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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great Bank

I have had accounts with 2 banks before Metro and this is by far the best easy to talk with on the phone always helpful, the store in Wimbledon is great. As a Transgender woman accessing services can be difficult at times but I have never had an issue with Metro Reviewed on: 16th April 2021

Customer service

Good customer service and the best current account service Reviewed on: 15th April 2021

The best!t

I have been working with metrobank for more than 4 years and everything is ok Reviewed on: 15th April 2021

I love the magic money mechanics

I all ways get very friendly staff Reviewed on: 15th April 2021

Wonderful bank never let me down

When I have lost my card I can ask for a new one. No waiting they do it instantly. My dog can come help himself to a treat. Staff always smiling and nothing is too much trouble Reviewed on: 15th April 2021

Metro bank it the best bank i had

I had a good experience , depend Reviewed on: 15th April 2021

Brilliant Service

Great service... professional, friendly and incisive. Same day account opening and using the account, with card printed there and then is a great idea. Brilliant and thanks to my guide Kyle for helping me in the branch :) Reviewed on: 15th April 2021

Trust bank

The app is useful and help me every month when I received Reviewed on: 15th April 2021

Customer first always

Great to be able to access high street banking with a friendly bank that puts the customer first. I always feel special and welcomed and have had my banking needs attended to promptly and efficiently. A truly super bank. Reviewed on: 15th April 2021

Good

Good bank good choice about metro bank Reviewed on: 15th April 2021

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