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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Metro bank it the best bank i had

I had a good experience , depend Reviewed on: 15th April 2021

Brilliant Service

Great service... professional, friendly and incisive. Same day account opening and using the account, with card printed there and then is a great idea. Brilliant and thanks to my guide Kyle for helping me in the branch :) Reviewed on: 15th April 2021

Trust bank

The app is useful and help me every month when I received Reviewed on: 15th April 2021

Customer first always

Great to be able to access high street banking with a friendly bank that puts the customer first. I always feel special and welcomed and have had my banking needs attended to promptly and efficiently. A truly super bank. Reviewed on: 15th April 2021

Good

Good bank good choice about metro bank Reviewed on: 15th April 2021

Friendly

Friendly staff and helpful. Safety too . Reviewed on: 15th April 2021

Comfortable Banking

It was easy but a secure way of opening my current account last Christmas. I was surprised how quick it was up and running. I found staff friendly and helpful when I needed to phone to ask a couple of questions about other products such as safe boxes which no other high street Bank I've seen in the U. K offering ! I also like the open plan feel to the high street Metro Bank when I visited before the lock downs we've had. All in all I'm very happy with my new current account at Metro Reviewed on: 15th April 2021

Metro Bank

Very honest bank, always available every time I need it. Reviewed on: 15th April 2021

Such a friendly bank

Great service! Happy I switched banks Reviewed on: 15th April 2021

Perfect Service

Perfect service, friendly staff and no faults Reviewed on: 15th April 2021

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