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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Friendly

Friendly staff and helpful. Safety too . Reviewed on: 15th April 2021

Comfortable Banking

It was easy but a secure way of opening my current account last Christmas. I was surprised how quick it was up and running. I found staff friendly and helpful when I needed to phone to ask a couple of questions about other products such as safe boxes which no other high street Bank I've seen in the U. K offering ! I also like the open plan feel to the high street Metro Bank when I visited before the lock downs we've had. All in all I'm very happy with my new current account at Metro Reviewed on: 15th April 2021

Metro Bank

Very honest bank, always available every time I need it. Reviewed on: 15th April 2021

Such a friendly bank

Great service! Happy I switched banks Reviewed on: 15th April 2021

Perfect Service

Perfect service, friendly staff and no faults Reviewed on: 15th April 2021

Suitable for me

Metro bank always open to seven days so happy with bank Reviewed on: 15th April 2021

Very accurate and effective

Great service when banking and making transactions Reviewed on: 15th April 2021

Very Good

Metro Bank is the best Bank in town. Helpful at all times. Reviewed on: 15th April 2021

Great banking staff

Always helpful staff whenever we visit the Bromley branch, and attentive to our needs/wants. Great bank Reviewed on: 15th April 2021

Great services

I'm banking with Metro Bank for 7 years now and couldn't be happier with their customer services, branch working hours and extras that they offer in comparison to other banks. Reviewed on: 15th April 2021

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