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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Personable bank

Really friendly & helpful staff who know their products Reviewed on: 12th April 2021

Banking made easy

I'm a bit of a novice at banking, but the experience with Metro has been excellent. Always great customer service, and anything i've ever wanted or needed to do I have been able to do with ease. Simply brilliant Reviewed on: 12th April 2021

Professional and people oriented

Metro bank makes it easy to open accounts and provide professional service. The staff are friendly and efficient and put people/customers first. I must add they make customers feel welcome. Even their pets. It’s the little things that add up and make Metro bank one of the better banks. Also happy for their sweets Reviewed on: 12th April 2021

Quick and Good Service

Always quick and easy to talk to when I have any issues. Very helpful and friendly. Reviewed on: 12th April 2021

Banking as it should be

Everything is pitched toward the customers convenience,needs & expectations + you actually get to speak to people Reviewed on: 12th April 2021

Good service

Good customer care services metro bank has Reviewed on: 12th April 2021

Convenient banking

For someone like me whos always losing there cards metro bank are always there to print a new one out for me the same day, whereas other banks leave you waiting for weeks at a time. Also metro bank have the most convenient opening hours when compared to other high street banks Reviewed on: 12th April 2021

Best bank that I have ever banked with!

I have absolutely no complaints about Metro Bank. I have never had any problems, the customer service is outstanding and I always manage to get through to them extremely quickly over the phone. I cannot recommend them enough! Reviewed on: 12th April 2021

AMAZING BANK

A VERY EXCELLENT BANKING PERFORMANCE IN ALL WAYS Reviewed on: 12th April 2021

Always helpful and friendly

Every single interaction I have had with this bank has been courteous and efficient. Cannot praise them high enough Reviewed on: 12th April 2021

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