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Metro Bank: Current account reviews

Name: Current account
Rating: 4.88 (10570 reviews)

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4.86

Based on 10,570 reviews, last reviewed 27th May 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

I have been with Metro bank for over six years now,... I have been with Metro bank for over six years now, and it's been a breeze really. The app is easy to navigate and self explanatory. Every time I need... Read more Reviewed on: 27th May 2025

Latest lowest rating:

1

Reported fraud activity already 4th time with differ... Reported fraud activity already 4th time with different companies taking money out , and no clear solution offered, actually they make you feel as if... Read more Reviewed on: 7th January 2025

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10570)

Convenient banking

For someone like me whos always losing there cards metro bank are always there to print a new one out for me the same day, whereas other banks leave you waiting for weeks at a time. Also metro bank have the most convenient opening hours when compared to other high street banks Reviewed on: 12th April 2021

Best bank that I have ever banked with!

I have absolutely no complaints about Metro Bank. I have never had any problems, the customer service is outstanding and I always manage to get through to them extremely quickly over the phone. I cannot recommend them enough! Reviewed on: 12th April 2021

AMAZING BANK

A VERY EXCELLENT BANKING PERFORMANCE IN ALL WAYS Reviewed on: 12th April 2021

Always helpful and friendly

Every single interaction I have had with this bank has been courteous and efficient. Cannot praise them high enough Reviewed on: 12th April 2021

Does what you expect.

I can move money in and out quickly via the app of online banking. It works fine for my generall current account and joint account. Reviewed on: 12th April 2021

Proper Bank

Always plenty of staff to welcome you, from the door right through to whatever your needs are. Nothing is too much trouble for them. Great old fashioned service where you're treated as a valued Customer and not as a nuisance. So glad we found this Bank - it's like chatting to an old friend. Keep up the good work please. Reviewed on: 12th April 2021

best banking service

Metro bank always have swift and sharp stuff even on the phone whereby they handle all your queries with a friendly and patient atmosphere Reviewed on: 12th April 2021

Best bank I've been with

They're reliable and super easy to work with. Never had a problem Reviewed on: 12th April 2021

Best bank ever

I have never had a bad experience either online in person or on the telephone Great! Reviewed on: 12th April 2021

Super quick help, always happy to serve

Always lovely workers, quick service and great help! Reviewed on: 12th April 2021

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