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Metro Bank: Current account reviews

4.79
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Excellent

5
Their customer service is excellent and 7 days a week opening is very convenient. They provides opportunities of having current or saving accounts to many people. Reviewed on: 8th April 2021

Nice. Easy. Accessible.

5
Been banking with Metrobank for years. Friendly easy, always open and never discriminate. I'm happy. Reviewed on: 8th April 2021

Mrs

4
Kids account good and gifts to incentivise them to save. Reviewed on: 7th April 2021

Opinion

5
Person I love Metro bank! It is easy for use, but and most importantly safe. There is nothing much to say about it. It's just great. Thank you Reviewed on: 7th April 2021

GREAT

5
Great bank with a perfect customer services. Reviewed on: 7th April 2021

Amazing - banking made simple

5
Metro Bank have a great online banking scheme, but are equally helpful and easy to bank with when going in branch. Reviewed on: 7th April 2021

Theyre always super helpful And understanding

4
Been banking with them for a few years now Reviewed on: 7th April 2021

Beats any other bank I have tried

5
There customer service is second to none, they pick up in super speed and resolve any issues fast/quick with no hassle! Totally different to any other bank I have used. Reviewed on: 7th April 2021

amazing service

5
great opening hours great staff and service Reviewed on: 7th April 2021

Open at all times!

5
It's super convenient to be able to just swing by and put a cheque in, some cash found in a pocket, sorting out the loose change with their coin machines and dropping it straight to your card. It's now used by family to just put money in, sure, they might transfer it out, but it's the ability to put that money in rather than go in the middle of the day, with everyone else, at any time up to closing. I've even bet family that you'd be open and they're shocked that you would be on Sundays or Christmas Eve. Overall, it's a great bank and still is during Covid. Reviewed on: 7th April 2021

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