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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

GREAT

Great bank with a perfect customer services. Reviewed on: 7th April 2021

Amazing - banking made simple

Metro Bank have a great online banking scheme, but are equally helpful and easy to bank with when going in branch. Reviewed on: 7th April 2021

Theyre always super helpful And understanding

Been banking with them for a few years now Reviewed on: 7th April 2021

Beats any other bank I have tried

There customer service is second to none, they pick up in super speed and resolve any issues fast/quick with no hassle! Totally different to any other bank I have used. Reviewed on: 7th April 2021

amazing service

great opening hours great staff and service Reviewed on: 7th April 2021

Open at all times!

It's super convenient to be able to just swing by and put a cheque in, some cash found in a pocket, sorting out the loose change with their coin machines and dropping it straight to your card. It's now used by family to just put money in, sure, they might transfer it out, but it's the ability to put that money in rather than go in the middle of the day, with everyone else, at any time up to closing. I've even bet family that you'd be open and they're shocked that you would be on Sundays or Christmas Eve. Overall, it's a great bank and still is during Covid. Reviewed on: 7th April 2021

Friendly efficient with great interest rates

Friendly efficient service with a personal feel, happy to spend time with customers.Great interest rates. Easy online banking. Recommended to friends many times. Dog biscuits, water bowl, customer loo, tasty lollipops and pens that actually work. Reviewed on: 7th April 2021

Convenient branch opening times

Current account can be operated on line but I like to use a branch. Eastbourne branch has long opening hours including weekends - VERY helpful. Also enough staff to help, and not have to queue for an age. Staff are all pleasant, helpful, smart, and friendly. No problems. Reviewed on: 7th April 2021

Great service

Long opening hours, more days open, drive-thru is amazing. Extra security check in banking, which makes me confident to trust them. Great bank. Reviewed on: 7th April 2021

My First Bank

I've been with Metrobank for around 10 years now and i've never had any issues with them. The branch is a stones throw away from where I live so it's always a short trip if i'm ever in need of anything and they always deal with my requests so quickly. I had a fraud incidence once on my card and their 24 hour helpline sorted it out immediately before any money was taken and I've never had a single issue with my account. They also have adorable treats in their store which never fail to put a smile on my face. Very glad to be banking with them. Very professional and friendly bank that's for the people. Reviewed on: 7th April 2021

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