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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Open when you need it.

The hours are perfect for me to make deposits when all the other banks are shut, love dealing with staff and not diverted off to the internet terminal in the store, great personal service. Reviewed on: 8th April 2021

Staff always helpful. Great service

Metro staff are always professional and helpful. Website easy to use. Branch is very local. Best bank I have been a customer of. Reviewed on: 8th April 2021

Excellent

Their customer service is excellent and 7 days a week opening is very convenient. They provides opportunities of having current or saving accounts to many people. Reviewed on: 8th April 2021

Nice. Easy. Accessible.

Been banking with Metrobank for years. Friendly easy, always open and never discriminate. I'm happy. Reviewed on: 8th April 2021

Mrs

Kids account good and gifts to incentivise them to save. Reviewed on: 7th April 2021

Opinion

Person I love Metro bank! It is easy for use, but and most importantly safe. There is nothing much to say about it. It's just great. Thank you Reviewed on: 7th April 2021

GREAT

Great bank with a perfect customer services. Reviewed on: 7th April 2021

Amazing - banking made simple

Metro Bank have a great online banking scheme, but are equally helpful and easy to bank with when going in branch. Reviewed on: 7th April 2021

Theyre always super helpful And understanding

Been banking with them for a few years now Reviewed on: 7th April 2021

Beats any other bank I have tried

There customer service is second to none, they pick up in super speed and resolve any issues fast/quick with no hassle! Totally different to any other bank I have used. Reviewed on: 7th April 2021

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