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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Just fab

Great new bank and a great team to work with nothing is to much trouble for these guys 10 out of 10 well done Reviewed on: 7th April 2021

Great bank

Great service Always available Easy to use Friendly staff Reviewed on: 7th April 2021

Customer service when to your needs when you need

I have been with Metro bank for years and find them so easy to deal with, contact and resolve any needs. Reviewed on: 7th April 2021

Very reliable

I have always received Fantastic Customer Service regardless of my enquiry Reviewed on: 7th April 2021

Best I have been banking so far

Brilliant service, staff,support Reviewed on: 7th April 2021

Excellent service

Always available, amazing customer service, credible and very easy to use Reviewed on: 7th April 2021

good bank

very good protect for your money Reviewed on: 7th April 2021

Great bank, spot on customer service

I probably don't use all the features, but find metro a fantastic and simple to use bank. I like that you can get a new card in store and that the shops are open 7 days a week. All in all very happy. Reviewed on: 7th April 2021

Top Bank

Nothing but utter satisfaction with Metro Bank friendly and helpful Reviewed on: 7th April 2021

Metro Bank is fast, trustworthy, and welcoming.

Every time I enter a metro store, regardless of whether it's my local one or elsewhere, I'm greeted with smiles and warmth. This is a bank you want to be handling your money. Their online system is quick and easy to use, a new credit card takes minutes to be made on-site, and the customer service is the country's best, bar-none. This is what banking should be like - couldn't recommend enough. Reviewed on: 7th April 2021

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