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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

My First Bank

I've been with Metrobank for around 10 years now and i've never had any issues with them. The branch is a stones throw away from where I live so it's always a short trip if i'm ever in need of anything and they always deal with my requests so quickly. I had a fraud incidence once on my card and their 24 hour helpline sorted it out immediately before any money was taken and I've never had a single issue with my account. They also have adorable treats in their store which never fail to put a smile on my face. Very glad to be banking with them. Very professional and friendly bank that's for the people. Reviewed on: 7th April 2021

Just fab

Great new bank and a great team to work with nothing is to much trouble for these guys 10 out of 10 well done Reviewed on: 7th April 2021

Great bank

Great service Always available Easy to use Friendly staff Reviewed on: 7th April 2021

Customer service when to your needs when you need

I have been with Metro bank for years and find them so easy to deal with, contact and resolve any needs. Reviewed on: 7th April 2021

Very reliable

I have always received Fantastic Customer Service regardless of my enquiry Reviewed on: 7th April 2021

Best I have been banking so far

Brilliant service, staff,support Reviewed on: 7th April 2021

Excellent service

Always available, amazing customer service, credible and very easy to use Reviewed on: 7th April 2021

good bank

very good protect for your money Reviewed on: 7th April 2021

Great bank, spot on customer service

I probably don't use all the features, but find metro a fantastic and simple to use bank. I like that you can get a new card in store and that the shops are open 7 days a week. All in all very happy. Reviewed on: 7th April 2021

Top Bank

Nothing but utter satisfaction with Metro Bank friendly and helpful Reviewed on: 7th April 2021

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