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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

The friendly bank

Staff are always there with a smile. Nothing is too much trouble. If you forget your PIN number you get a smile and a seat and help. Best bank I have ever used. Customer service is always 200%. Reviewed on: 31st March 2021

Amazing bank

Amazing customer service, whenever I have a problem they always happy to help Reviewed on: 31st March 2021

Excellent

Fantastic, easy to use service with excellent customer service Reviewed on: 31st March 2021

Perfect high street Bank

Even opened on a Sunday! What else could you ask for? Reviewed on: 31st March 2021

Perfect

Opening hours, service, everything is perfect. Reviewed on: 31st March 2021

great service

Very friendly and professional staff, great services Reviewed on: 31st March 2021

legit and trustfully

very good, legit and trustfully, best online banking servie Reviewed on: 31st March 2021

Delighted and delighted

Loving Metrobank. A bank made in heaven. I pray you continue to lead the way back in loving customers Reviewed on: 31st March 2021

Very helpful staff

Always satisfied their service.Staff always ready for help costumer. Reviewed on: 31st March 2021

LIKE A BREATH OF FRESH AIR DEALING WITH METRO BANK STAFF

PLEASURE TO DEAL WITH, THEY TAKE INTEREST IN YOU AND NOTHING IS TOO MUCH TROUBLE. I NEEDED TO TAKE SOME TABLETS AND NEEDED SOME WATER, ASKEDIN STORE AND THEY COULD NOT HAVE BEEN MORE HELPFUL. EXCELENT SERVICE CANT PRAISE METRO BANK ENOUGH Reviewed on: 31st March 2021

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