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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always there

5
I've never had any problems dealing with Metrobank and I have been a customer for more than 5 years. Day-to-day, I use the excellent online app, but I do use the bank's branches now and again - especially if I need to talk something through. Good job! Reviewed on: 31st March 2021

Excellent customer service and good app

5
Opening an account was a delight. Love the personal touches and ease of managing my account. Reviewed on: 31st March 2021

Amazing service

5
This bank is doing stuff that no other bank has brought to the uk. Same day card printing, free money machines, same day business accounts, open longer and so much more. Other banks may really step up their game! Reviewed on: 31st March 2021

just lost for words

5
i've been banking with metro bank for awhile now. they only had one store that was local to me which amounted to being an hour away and i'm from London so banks are never that hard to find so it was truly early days for metro. i must say the customer service, the welcome you get from entering the store, the help the patience. the way everyone is so organised and helpful creates an environment of being safe and truly being made comfortable whilst they sort out whatever inquiry you have. easily the number one bank in the UK without a doubt, otherwise i would'nt of referred so many friends and family to join this bank. keep up the good work! Reviewed on: 31st March 2021

A Bank you can trust

5
I have used several other banks and this is the only one that I feel I can trust. The banking app is the easiest I have tried, overall Metro Bank is as near perfect as you can get and I would always recommend them to friends and family! Reviewed on: 31st March 2021

Personal account

5
I have only good things to say about MetroBank. I have been with them for a few years now and they have been excellent throughout. I cannot recommend them highly enough and I have banked with quite a few of the high street banks. Reviewed on: 31st March 2021

Fast and easy service

5
Everything can be done online or through the mobile banking app. I love how they have 24 hour customer service. Always reliable and helpful as they also have an online chat! Overall good bank ! Reviewed on: 31st March 2021

Easy peasy, lemony squeezy!

5
Moving back to the UK this was my bank of choice, their process was simple and swift. Since being with them i've never had any issues and i've always been able to get the infomation i need either from their website, phone app or calling up. I'm happy i chose them as my main bank. Their savings accounts are also very useful, without even realising ive gained interest over the past year on my account, every little helps! If you're looking for a great bank, this is the one for you. Reviewed on: 31st March 2021

Metro bank is superb

5
The service at any Metro bank is very friendly and always helpful. Also, the opening hours are very convenient for me. Reviewed on: 31st March 2021

Modern Efficent Friendly

4
With it being open for extended hours unlike other banks and it's very modern intuitive app it's so efficent and easy to bank with metro. At the bank everyone is so helpful and you really feel like your part of a family not a bank. It's the only bank for me. Reviewed on: 31st March 2021

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