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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Service

I love everything about this bank . Reviewed on: 11th March 2023

Best British bank

It’s the best bank in terms of using your card at home and abroad without being charged interest or exchange rate Reviewed on: 4th April 2023

Great service

Metro continue to provide fantastic service and are extremely helpful with any queries or situations that arise Reviewed on: 4th April 2023

Always willing to help

Exemplary customer service.. Always extremely helpful whether on the telephone or within branch Reviewed on: 4th April 2023

The best banking institution in the UK

Metro Bank is efficient, effective, friendly, smart team members, accessible, well coordinated, protective, strict when necessary, zero tolerance for fraud, abuse and racism, access to a bank card instantly or immediately within any Metro Branch, smartly dressed staff, etc…✅✅✅ Reviewed on: 4th April 2023

Love the fact you can go in and get a bank card

The fact you can go in and get a bank card printed same day is a huge life saver. The staff is always friendly aswell Reviewed on: 4th April 2023

Great Customer Care

Visit Bexleyheath store and received very helpful service. Gurdev was extremely proficient, supportive and patient with us especially as my family had had a bereavement. It’s good to know some banks still have people to people interface and that’s one of the reasons I love about MetroBank. Staff are personable yet accountable, professional yet attentive. Thank you. Reviewed on: 4th April 2023

Really easy bank

Good customer service , card printed in mins friendly staff and make you feel comfortable not like other banks make you feel , I always recommend people switch I have had 14 people switch and they are so happy and wished they did it sooner Reviewed on: 4th April 2023

Very good experience with Metro bank

I just opened a bank account couple months ago and I'm very happy. Reviewed on: 4th April 2023

All round comfort and satisfaction!

Card expired due to change of address..Card replaced Within minutes! A pleasant experience! Reviewed on: 4th April 2023

easy to use and always services are available.

I am a student and it was always accessible for me to use their card and transfer money whenever I needed. They are open and available for services all throughout the week, in case of emergency we can always reach them. Their app is always up to date and easy to use. Reviewed on: 4th April 2023

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