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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The most pleasant and Helpful staff.

What can I say, Most helpful and obliging staff. I have modest holdings in 5 Banks for safty sake and this one is my favourite Reviewed on: 29th March 2021

Easy access and safe

Never had any problems with account. Easy to use and safe. Reviewed on: 29th March 2021

fuss free banking

excellent ..easy and fair banking Reviewed on: 29th March 2021

The best bank ever

Absolutely the best bank I've ever been with longer opening hours than any other bank and replaces lost card on the spot very friendly and professional Reviewed on: 29th March 2021

Helpful,understanding,always going the extra mile

With metro nothing but pros that's why I am never worried when it comes to any issues concerning with my account always helpful clear and sort out any issues I got without me worrying best bank on my book Reviewed on: 29th March 2021

The Best of All British Banks

I am a pensioner, before Metro Bank arrived I was stuck with the likes of Barclays (worst bank) and NatWest two dominating banks but had no clue what customer service means. Metro Bank from the very start had a gold standard customer service plus one can get Euros commission-free when abroad. Reviewed on: 29th March 2021

Super friendly and efficient

Their opening hours and willingness to take on new clients is what really sets them apart from the other banks. Moreover, they are able to print you a new card on the spot if you want! Great service everytime! Reviewed on: 29th March 2021

Great Customer Service

Quik and personalised customer service Reviewed on: 29th March 2021

Very modern banking

No issues, I love the high street availability, could be a bit more modern like Monzo utilising budgeting like the Emma App, and have more products for saving/customer mortgage discounts but no issues with day to day banking Reviewed on: 29th March 2021

Great, Friendly, Convenient

Always a smile on the faces of the employees when i go into a branch. Friendly and fast service every time, have already recommended to many friends and family, also changed all sons and husbands to Metro, they are great! (And Dog Friendly, although i do not have a dog.) Reviewed on: 29th March 2021

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