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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

long working hours

as usually i can have the decision of my questios quikly Reviewed on: 29th March 2021

Limited service. Not very helpful for anything but UK to UK banking.

Many things require you to go into the branch to sort out. There are often long wait times (even with short queues). They have almost no ability to handle international banking. Small fish in a big pond - there are many better challenger banks out there. Reviewed on: 29th March 2021

A New Bank with Good Ideas

I opened my account during their first week of trading and I haven't had any cause for complaint at all. I have been with the big 5 for over fifty years and I don't think any of them compare. If I could make any comment which could be seen as negative, there is only one. Their IT department is slow to react. Reviewed on: 29th March 2021

Amazing Customer service

An amazing bank that is always there for you, when needed. the customer call centre are so amazing, the friendly voices helping with all the queries. so i must say Thank you. Reviewed on: 29th March 2021

User friendly bank

Very easy to use the site and the bank is very so user friendly and outstanding service in all aspects Reviewed on: 29th March 2021

salah

been using my account abroad and easy online transfert Reviewed on: 29th March 2021

The most pleasant and Helpful staff.

What can I say, Most helpful and obliging staff. I have modest holdings in 5 Banks for safty sake and this one is my favourite Reviewed on: 29th March 2021

Easy access and safe

Never had any problems with account. Easy to use and safe. Reviewed on: 29th March 2021

fuss free banking

excellent ..easy and fair banking Reviewed on: 29th March 2021

The best bank ever

Absolutely the best bank I've ever been with longer opening hours than any other bank and replaces lost card on the spot very friendly and professional Reviewed on: 29th March 2021

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