Smart Money People Logo

Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10576)

11 years says a lot!

5
I have been with Metro Bank since the very beginning and I have never looked back! I constantly rave about their services, 24 hour phone support is fantastic and the same day card service.....saved me when I had lost mine and needed to get my car out of the mall car park! Not to mention dog friendly, what is not to love?! Reviewed on: 25th March 2021

Always helpful

5
I’ve been with Metro bank for over 8 years and have never had any problems getting someone on the phone or when needing help instore. When I had my purse stolen a few years ago the staff who helped me went above and beyond to sort things out for me. I have my children’s accounts here too and have helped my parents swap their accounts over to Metro bank now too. 5* service Reviewed on: 25th March 2021

Best services, best application experience.

5
I find best application for banking, loved the fluid ui, and best support service. Reviewed on: 25th March 2021

best bank

5
they are the best bank I've ever been with, they can't do enough for you at any time of day or night. Reviewed on: 25th March 2021

Brilliant bank would rate 99/100

4
Amazing customer service. Very friendly. Only critique is resetting passwords and codes for the app and having to wait for magic word to appear by post. If it became 100% paperless would be a 10. :) Reviewed on: 25th March 2021

I love my account with Metro Bank

5
From the stores to their contact centre everything about Metro Bank is just amazing. The best bank out there. Reviewed on: 25th March 2021

convenient banking

5
Very quick and easy banking, with good online access and good store opening times Reviewed on: 25th March 2021

Best Bank ever

5
I have been with Metro because it's smart. It's a new generation banking. The branches are cool, the bankers are nice and polite. Metro offer super services and never let you down. Reviewed on: 25th March 2021

Metro Branch Milton Keynes is the best

5
Metro bank are the best. Their staff are not only caring, friendly and polite but they take the time to listen to you and do not judge. Their flexibility means that if you do not have time during the week you know that at weekends you can still make transactions at the week - for this reason alone they are much better than the High street banks hands down. Reviewed on: 25th March 2021

Metro bank saved me hundreds of pounds.

5
I've chosen Metro Bank Plc in 2014 and that was the best decision I've made and I never regretted it. They are customer friendly and always helpful. Saving you hundreds of pounds. Very good exchange rates on foreign currency cash withrawals and it is free all accross Europe to draw cash. I highly recommend them as they are continuing to be awesome in every way. Reviewed on: 25th March 2021

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Travel Money

    from Metro Bank 4.95 from 38 reviews
    Metro Bank
  • Instant Access Savings

    from Metro Bank 4.91 from 483 reviews
    Metro Bank
  • Young Saver

    from Metro Bank 4.89 from 392 reviews
    Metro Bank
    View all products