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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10579 reviews)

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4.79

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Helpful, available, convenient..

Metrobank are very helpful, they are always available to help - within the branch during their longer opening hours and by phone 24/7. No problem is too insignificant for them. I particularly appreciate that replacement back cards are printed in branch! Reviewed on: 22nd March 2021

Excellent

The staffs here are excellent, they do everything with great knowledge, very accommodating and helpful. Reviewed on: 22nd March 2021

It's always good to see a familiar face.

It's always good to see a familiar face. Reviewed on: 22nd March 2021

Great

Great no problems at all great fast service Reviewed on: 22nd March 2021

Banking with ease

On the go where ever I go in the access to my account is very secured and easy. Reviewed on: 22nd March 2021

Very good

Very happy with the service They very nice people they good team Reviewed on: 22nd March 2021

Very good bank

I am just happy with service I get from metrol bank when go in store they always friendly and helpful very respectful always mange help with my issue I have they best bank every the Building they in so lovely and Beautiful it amazing never seen a bank like metro that looks like that and it always clear which good thank you metro Reviewed on: 21st March 2021

Mr

Delivery Assured 2020.qwy2021.xl Reviewed on: 21st March 2021

Solid

Metro bank is a solid choice. I've been banking with them for a while and haven't had any issues. Customer service is professional and friendly. Reviewed on: 21st March 2021

Wonderful Banking Experience

Staff are always incredibly friendly and helpful. Metro makes banking easy and accessible for everyone. Website and phone app are both easy to use. Top bank, I would recommend to anyone and everyone! Reviewed on: 21st March 2021

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