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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Metro Bank Current account reviews (10581)

No.1 account

5
I have my salary paid into this account. Ever since I joined they have been the quiet calm and comforting bankers I ant them to be. Never intrusive beyond reason but always there to support their customers when we need them. Reviewed on: 22nd March 2021

Best bank I have been a member of!

5
I absolutely love Metro bank! The staff are exceptional, always willing to do the best to help with any issues. All services are straightforward and easy to use. Never had any problems with Metro, by far the best bank i’ve joined! Reviewed on: 22nd March 2021

Helpful, available, convenient..

5
Metrobank are very helpful, they are always available to help - within the branch during their longer opening hours and by phone 24/7. No problem is too insignificant for them. I particularly appreciate that replacement back cards are printed in branch! Reviewed on: 22nd March 2021

Excellent

5
The staffs here are excellent, they do everything with great knowledge, very accommodating and helpful. Reviewed on: 22nd March 2021

It's always good to see a familiar face.

4
It's always good to see a familiar face. Reviewed on: 22nd March 2021

Great

4
Great no problems at all great fast service Reviewed on: 22nd March 2021

Banking with ease

5
On the go where ever I go in the access to my account is very secured and easy. Reviewed on: 22nd March 2021

Very good

5
Very happy with the service They very nice people they good team Reviewed on: 22nd March 2021

Very good bank

5
I am just happy with service I get from metrol bank when go in store they always friendly and helpful very respectful always mange help with my issue I have they best bank every the Building they in so lovely and Beautiful it amazing never seen a bank like metro that looks like that and it always clear which good thank you metro Reviewed on: 21st March 2021

Mr

3
Delivery Assured 2020.qwy2021.xl Reviewed on: 21st March 2021

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