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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Banking with ease

On the go where ever I go in the access to my account is very secured and easy. Reviewed on: 22nd March 2021

Very good

Very happy with the service They very nice people they good team Reviewed on: 22nd March 2021

Very good bank

I am just happy with service I get from metrol bank when go in store they always friendly and helpful very respectful always mange help with my issue I have they best bank every the Building they in so lovely and Beautiful it amazing never seen a bank like metro that looks like that and it always clear which good thank you metro Reviewed on: 21st March 2021

Mr

Delivery Assured 2020.qwy2021.xl Reviewed on: 21st March 2021

Solid

Metro bank is a solid choice. I've been banking with them for a while and haven't had any issues. Customer service is professional and friendly. Reviewed on: 21st March 2021

Wonderful Banking Experience

Staff are always incredibly friendly and helpful. Metro makes banking easy and accessible for everyone. Website and phone app are both easy to use. Top bank, I would recommend to anyone and everyone! Reviewed on: 21st March 2021

Best Customer Service

A year ago I lost my wallet, and I remember the hassle I had to go through to have cards as I had a bank account with other banks as well, and as everything is through cards these days, I had no cash on me, whereas the Card and PIN take days to come through by post, therefore, I walked into Metro Branch on Sunday as that is the day I lost my wallet and only Metro Bank was open, I was surprised when I explained the situation to them, they got me new bank card printed in the branch and I was able to use it right away. Since then Metro Bank is my favourite and whoever asks me which bank to go for, Metro Bank is the first choice. Reviewed on: 21st March 2021

Good

Good company would recommend to friends and family Reviewed on: 21st March 2021

excellent

Brilliant efficient informative Reviewed on: 21st March 2021

Very satisfied

Faster response,anytime they resolved the problems Reviewed on: 21st March 2021

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