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Metro Bank: Fixed Term Savings reviews

Name: Fixed Term Savings
Rating: 4.76 (223 reviews)

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4.62

Based on 223 reviews, last reviewed 24th Sep 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Fantastic service online and in person. Fantastic service online and in person. Offered me a brilliant 5.91% rate. Easy to sort at maturity. No hassle. Great online website Reviewed on: 5th December 2024

Latest lowest rating:

1

No empathy or flexibility whatsoever In June 2025. I was in the process of buying a home for my family. At the same time, I renewed a fixed-term savings account with Metro. When I was lat... Read more Reviewed on: 24th September 2025

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About this product

Metro Bank savings reviews can help you to find out more about life at Metro Bank. How easy is it to contact Metro Bank? And how friendly are they? Our Metro Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Metro Bank Fixed Term Savings reviews (223)

Best of both worlds

An online bank with branches. Reliable and accessible. Best bank by far Reviewed on: 10th March 2023

Always good service and do not have to wait too long

Dealt with my enquiry very quickly then assisted me with transaction Reviewed on: 10th March 2023

Fixed bond

The fixed rate savings are great for me because its very clear and transparent what I will get and when. I get interest monthly so I know that next month even that interest can be used for next month's interest. Reviewed on: 10th March 2023

Excellent service and personal!

It’s just so nice to be able to speak to someone face to face and who is knowledgeable and helpful Reviewed on: 6th March 2023

Good customer service

Good customer service and able to do everything on line which was useful during pandemic. Shame general saving rates are so low, but metro were always very competitive so hopefully rates will go back up soon Reviewed on: 20th June 2021

Number 1

Good interest rates, great banking app with multi layer security. Reviewed on: 17th April 2021

Service

Metro Bank staff go out of their way to deliver an exceptional service at all times Reviewed on: 16th April 2021

Brilliant service

Brilliant service and excellent team, so easy to deal with. Reviewed on: 13th April 2021

Friendly and helpful staff

Going into metro is never daunting because you know you're going to be met with friendly and professional people that are happy to help with any queries or problems. I set up a fixed term savings account and have been happy with all communications. I feel like a valued customer. Reviewed on: 13th April 2021

Good Banking Experience

Easy to use, web site easy to navigate Reviewed on: 12th April 2021

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