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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,590 reviews, last reviewed 13th Jun 2026
174% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful product for me as a sole trader Really helpful product for me as a sole trader Reviewed on: 13th June 2026
John L's avatar
John L

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4590)

The setup and onboarding (KYC) were quick and simple.

5
The setup and onboarding (KYC) were quick and simple. Linking with FreeAgent was also fully automated and flawless. Reviewed on: 14th April 2026
Simon W's avatar
Simon W

I have had excellent service and support over the se...

5
I have had excellent service and support over the several years I have been with Mettle and would recommend it for other people who have businesses. Reviewed on: 14th April 2026
Shane 's avatar
Shane

Mettle is brilliant

5
I find Mettle very straightforward and user friendly. Whenever I have a query the agents are extremely helpful and professional. I have no complaints at all. Reviewed on: 14th April 2026
Michelle M's avatar
Michelle M

Excellent customer service

5
Excellent customer service when my account was fraudulently used. They resolved the matter very quickly Reviewed on: 14th April 2026
Chris Bates's avatar
Chris Bates

I feel supported and organised with this bank

5
I only voted neutral for customer service as I haven't had to use them! So I don't know! But overall I am delighted with my Mettle account and the FreeAgent access it gives me. I feel like it really helps me to manage my small business and I feel like Mettle understands what it is like to run a small business. A fabulous bank and fabulous product. Reviewed on: 14th April 2026
Mrs Hill's avatar
Mrs Hill

Excellent business account with brilliant value

5
I have really enjoyed using my Mettle account. The inclusion of FreeAgent has saved me over £35 a month in business costs, which has been a huge benefit. It has also made managing my VAT much easier and less stressful. The app works really well, it is straightforward to use, and even the card has a nice design. Overall, it has been an excellent business banking account for me, and I have already recommended it to others. Reviewed on: 14th April 2026
DataWorks's avatar
DataWorks

Perfect for my business needs.

5
A very simple account to use. It fits my business needs perfectly. The facility to use Free Agent alongside the account is invaluable. Reviewed on: 13th April 2026
Peter B's avatar
Peter B

Using for MTD and find it straightforward and sensible

5
Using for MTD and find it straightforward and sensible Reviewed on: 13th April 2026
Leda D's avatar
Leda D

Excellent service from Mettle

5
Ad a small business director, mettle provides all the banking support i need. The fact that it had FreeAgent integrated into it is an added advantage for me Reviewed on: 13th April 2026
AA's avatar
AA

They dealt with a fraudulent payment quickly.

5
They dealt with a fraudulent payment quickly. Reviewed on: 13th April 2026
Sarah G's avatar
Sarah G

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