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Monese: Money Account reviews

4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

Very good monese

5
it is a bank that treats its customers well always, it gives us all the necessary information I like me monese with monese I feel happy Reviewed on: 30th January 2019

??

4
I am still quite new but enjoying it so far Reviewed on: 17th February 2020

Very good

4
Would give 9/10 . Amazing customer service and more Reviewed on: 17th February 2020

Exellent customer service

5
Easy to use, I like the app, works everywhere Reviewed on: 17th February 2020

I just love my Monese card, best decision ever.

5
Very easy to use on a daily basis, to withdraw money if I need, and I got some commission as well. I really like this card. Reviewed on: 16th February 2020

Love it!

5
I really love the card and tell all my friends. Reviewed on: 16th February 2020

Fabulous!

5
Easy to use and so efficient when abroad, even indicating where money was spent. I have recommended Monese to loads of people. Reviewed on: 16th February 2020

PRIMEK86

5
Godd unhappy about the same size Reviewed on: 16th February 2020

Bank of the year for 2020

5
The Monese app is very easy to use and understand, policies very clear. Transfers were very fast and straight forward, I would be introducing my friends and family to join the Monese family. Reviewed on: 15th February 2020

Sham bank

1
Encountered an issue ,it took 9 days for any reply . There sevice line gives you a call back option . Never any call back . The chat facility within in the app only allows contact once in a 24 hr period unless they reply ( they didn't in 9 days) major issues on policy/procedures . email structure is confusing and is rarely replied to . Had to speak to the FCA and then the Financial ombudsman. The account had been open barely a week Reviewed on: 15th February 2020

Best bank

5
Best bank ever so easy to use totally recommend Reviewed on: 14th February 2020