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Monmouthshire Building Society: Savings reviews

4.74
Based on 2,987 reviews, last reviewed 7th Aug 2026
30% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Monmouthshire app incompatible with Mac My star rating may seem odd. On my iPad I can access my account but cannot complete forms to transfer savings. I got help from Sofia Swaine who was ex... Read more Reviewed on: 30th July 2026
Mike Phillips's avatar
Mike Phillips

Latest lowest rating:

2

The App is rubbish use the website. I gave a poor rating because i could not register with the app and login.The app kept coming up with error messages regarding my phone number,my pin ... Read more Reviewed on: 7th August 2026
GIO MAZ's avatar
GIO MAZ

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2987)

Good building society

5
Very good & friendly staff always helpful Reviewed on: 12th November 2019

Makes me feel valued as a customer

5
Staff are always friendly and helpfull , well informed and knowledgeable about availiable products. Reviewed on: 12th November 2019

OVER THE TOP SECURITY

1
I already held a fixed rate bond with an investment of over £40000 I wanted to open a regular saver and was asked for various proofs of identity.I was investing further,not taking money out! I WILL NEVER USE THEM AGAIN NOW MY BOND HAS MATURED Reviewed on: 12th November 2019

Handy and local

5
When all.other banks are closing down smaller branches The Monmouthshire are still there in the community Reviewed on: 12th November 2019

Flexible approach, fast and efficient service and friendly/courteous staff.

5
Great advice and a friendly "family feel" breeds confidence. Reviewed on: 12th November 2019

Very likely

5
Always had the best service staff very helpful Reviewed on: 12th November 2019

Excellent Savings Rates in a competative market

5
Good range of savings products and helpful staff. Reviewed on: 12th November 2019

Friendly staff

5
Friendly efficient staff, nicely laid out branch in Swansea, good interest rates. And helpful advice Reviewed on: 12th November 2019

Friendly helpful service

5
Our local branch always has a smile and a warm welcome when you visit. Good savings facilities with best rates available. Reviewed on: 12th November 2019

Efficient & Friendly

5
Efficient & Friendly Building Society with excellent rates and service Reviewed on: 12th November 2019

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