Smart Money People Logo
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
Verified source
Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2858)

Review of the Monmouthshire Building Society, Savings:

A reassuring and helpful team

5
Having just had a difficult time with my bank, who seemed to feel that I was being difficult because I wanted to talk to an adviser in person, it was great to speak to a team who could understand exactly what I needed, and who could help me access the service I wanted. I felt so reassured and valued as a person. Reviewed on: 20th March 2025
Pamela J's avatar
Pamela J
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you have felt reassured and valued in branch. Your feedback will be shared with the team. Response date: 21st March 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Great customer service, especially by Ellis, Tess, Alison and Lucas. Reviewed on: 13th November 2025

In branch service review

5
Dwin hoffi Lucas achos mae en profesional iawnd garedig. Reviewed on: 13th November 2025

In branch service review

5
The great atmosphere the wonderful staff who always make me and my disabled girlfriend so welcome. Thank you to especially to Jo. Reviewed on: 13th November 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

In branch service review

5
Very helpful and professional and knowledgeable. Very friendly. Reviewed on: 11th November 2025

In branch service review

4
I would like an ISA or bond paying monthly interest. Reviewed on: 11th November 2025

In branch service review

5
Always friendly service from the staff at Chepstow. Julie was great today, helping with my query. Reviewed on: 11th November 2025

In branch service review

5
I have been with the Monmouthshire building society for many years. The staff as always friendly and helpful especially Sarah with helping me today from a telephone call to her seeing me in Branch the same day. Reviewed on: 10th November 2025

In branch service review

5
Personal approach, Professional service, Excellent and welcoming manner. Reviewed on: 10th November 2025

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill