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Monmouthshire Building Society: Savings reviews

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4.88
Based on 2,858 reviews, last reviewed 17th Dec 2025
66% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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0%
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Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2858)

Review of the Monmouthshire Building Society, Savings:

Always a warm welcome at my local branch

5
Visiting Monmouthshire Building Society branches is always a very happy experience. I was a loyal customer of the Abergavenny branch until it closed last year, now I have to travel to Monmouth, but I always get a friendly welcome and personalised helpful service. Reviewed on: 13th May 2025
Fran B's avatar
Fran B
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We’re pleased to let you know we now provide a full counter service in Abergavenny at our Community Hub located at Town Hall, Cross Street. We are open on Tuesdays and Fridays between 10am and 3:30pm (closed between 1pm and 2pm). We would love to see you there! More information about our Community Hub can be found on our contact us page on our website. We'll share you feedback with the Monmouth branch. Response date: 14th May 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Great customer service, especially by Ellis, Tess, Alison and Lucas. Reviewed on: 13th November 2025

In branch service review

5
Dwin hoffi Lucas achos mae en profesional iawnd garedig. Reviewed on: 13th November 2025

In branch service review

5
The great atmosphere the wonderful staff who always make me and my disabled girlfriend so welcome. Thank you to especially to Jo. Reviewed on: 13th November 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 12th November 2025

In branch service review

5
Very helpful and professional and knowledgeable. Very friendly. Reviewed on: 11th November 2025

In branch service review

4
I would like an ISA or bond paying monthly interest. Reviewed on: 11th November 2025

In branch service review

5
Always friendly service from the staff at Chepstow. Julie was great today, helping with my query. Reviewed on: 11th November 2025

In branch service review

5
I have been with the Monmouthshire building society for many years. The staff as always friendly and helpful especially Sarah with helping me today from a telephone call to her seeing me in Branch the same day. Reviewed on: 10th November 2025

In branch service review

5
Personal approach, Professional service, Excellent and welcoming manner. Reviewed on: 10th November 2025

In branch service review

5
Staff are very friendly and took time to explained options clearly. Reviewed on: 10th November 2025

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