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Monzo: Business Account reviews

Name: Business Account
Rating: 4.92 (1389 reviews)

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4.85

Based on 1,389 reviews, last reviewed 22nd Jan 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

I love this bank, everything is so quick, easy and s... I love this bank, everything is so quick, easy and simple. The app has lovely colours and all the info that you need. The possibility to receive payme... Read more Reviewed on: 22nd January 2026

Latest lowest rating:

1

Horrible experience I regret opening an account with Monzo. They are unprofessional and don’t know what they are about. Frozen my account without giving any tangible resp... Read more Reviewed on: 1st January 2026

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About this product

The Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide whether Monzo is the right fit for your business.

Despite being a relative newcomer, more than 100,000 businesses use Monzo. It’s important to consider everything from usability, to interest rates, to charges when it comes to selecting a business account. Our Monzo business account reviews cover both free and pro accounts, as well as sharing details on important features, to help you understand how suitable it could be for you and your company.

If you’ve used Monzo before, why not leave a review to help other businesses. How quick was it to set up? How helpful was customer support, and was the app easy to use? Let other customers know about your experiences, and whether you’d recommend Monzo to other small businesses. It might also be useful to include details about what kind of account you took out and the features you’ve used most.

Smart Money People is the UK’s largest financial services review site. Our aim is to increase trust and transparency in financial services. Read or leave a Monzo business account review below.

Monzo Business Account reviews (1389)

Review of the Monzo, Business Account:

Love Monzo!

Love Monzo! I’ve never had any issues. Reviewed on: 16th April 2024

First Class

I came across an issue with a transfer from another bank to Monzo. I messaged them through ‘chat’ straight away, explained the situation and all was resolved within an hour by a friendly person, who openly, listened and confirmed all details that I needed to confirm to the other bank for them to release the transfer. The service is fast, efficient and relaxed. Just what I look for in a bank. Thank you again to all involved. Reviewed on: 2nd May 2025

Tried paying HMRC, card declined.

Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025

Great service fast reliable and user friends with

Great service fast reliable and user friends Reviewed on: 20th April 2025

Efficient, helpful on call 24 hours

Efficient, helpful on call 24 hours Reviewed on: 19th April 2025

Transfers are very slow specially if international.

Transfers are very slow specially if international. Reviewed on: 18th April 2025

I don't understand the point of it?

I don't understand the point of it? They do everything the others do. But they don't work with complex structures. There are no multicurrencies. Reviewed on: 17th April 2025

Absolutely fantastic service and value, excellent pr...

Absolutely fantastic service and value, excellent product for small business banking, that has all the services required as my business grows. Also great for personal banking. Everything just works as it should, very informative about spending habits and great for planning ahead with pots. Reviewed on: 17th April 2025

Amazing service, very easy and simple to use

Amazing service, very easy and simple to use Reviewed on: 16th April 2025

was hype at first ngl but now i’m stuck w a business...

was hype at first ngl but now i’m stuck w a business acc that acts like a beta app. not serious at all. Reviewed on: 15th April 2025

Decent product but needs improvement in support.

Decent product but needs improvement in support. The support team took weeks to solve a fraud issue I raised Reviewed on: 15th April 2025

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