Write a review

Go to business site

Monzo: Business Account reviews

Name: Business Account
Rating: 4.93 (1426 reviews)

View other Monzo products

4.86

Based on 1,426 reviews, last reviewed 10th Feb 2026

4000% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

A bank that actually cares with great customer service A bank that actually cares with great customer service Reviewed on: 10th February 2026

Latest lowest rating:

1

Horrible experience I regret opening an account with Monzo. They are unprofessional and don’t know what they are about. Frozen my account without giving any tangible resp... Read more Reviewed on: 1st January 2026

Read all reviews See your review

About this product

The Monzo business account reviews you’ll find on Smart Money People all come from people like you. On our site you’ll find hundreds of genuine reviews to help you decide whether Monzo is the right fit for your business.

Despite being a relative newcomer, more than 100,000 businesses use Monzo. It’s important to consider everything from usability, to interest rates, to charges when it comes to selecting a business account. Our Monzo business account reviews cover both free and pro accounts, as well as sharing details on important features, to help you understand how suitable it could be for you and your company.

If you’ve used Monzo before, why not leave a review to help other businesses. How quick was it to set up? How helpful was customer support, and was the app easy to use? Let other customers know about your experiences, and whether you’d recommend Monzo to other small businesses. It might also be useful to include details about what kind of account you took out and the features you’ve used most.

Smart Money People is the UK’s largest financial services review site. Our aim is to increase trust and transparency in financial services. Read or leave a Monzo business account review below.

Monzo Business Account reviews (1426)

Review of the Monzo, Business Account:

I love Monzo.

I love Monzo. Perfect for a bank card to tae on holiday because they calculate the exchange rate and they're so handy for travel. I'm loving the 1p savings challenge and being able to keep track of my money. Highly recommend! Reviewed on: 4th March 2025

Horrible experience

I regret opening an account with Monzo. They are unprofessional and don’t know what they are about. Frozen my account without giving any tangible response. Not a good back to work with Reviewed on: 1st January 2026

The bank fails to provide straightforward, automatic...

The bank fails to provide straightforward, automatic bank statements, making necessary accounting and professional documentation a "painful process" and creating unnecessary administrative work. The experience was so frustrating that they deleted the app and are moving their business finances to a different bank, warning others not to rely on Monzo for professional use. Reviewed on: 6th November 2025

DO NOT USE FOR BUSINESS BANKING

I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking company I currently use have started adding extra charges. I hadn’t got around to transferring everything over yet with direct debits, standing orders and my card machine companies for taking payments as I just hadn’t the time. I scheduled time to do this next week as the charges from my current on are grating on me now. I had my personal Monzo card stolen on holiday last week and reported it and ordered a new card. I have now had an email to say they are closing down my business account but can not tell me why. I am so glad I hadn’t spent not spent the time transferring everything over yet. There is absolutely no reason for them to close this account, it is so bizarre and weird to me, I don’t understand at all. Had I of switched everything over and been fully utilising them for 2 months and got this, it would of caused me so much stress and anxiety to switch everything over again with no reason or explanation as to why. I’d stay well clear if they can just shut an account like that for no reason other than reporting your personal card being stolen, which I froze straight away when I realised. Reviewed on: 15th August 2025

I’ve been using Monzo Business for two separate comp...

I’ve been using Monzo Business for two separate companies, each with its own dedicated account, and the experience has been excellent across the board. • The app is quick, clear, and easy to navigate - switching between the two accounts is seamless. • Payments in and out are fast, with real-time notifications keeping everything on track. • I’ve found the accounting integrations (like Xero and QuickBooks) smooth and helpful for keeping things tidy. • Being able to create and send invoices directly from the app has saved time, especially for smaller one-off jobs. • Customer support is responsive and helpful when needed - you’re not left waiting days for a reply. It’s made managing both businesses far easier than the old-school banking alternatives I was using before. Highly recommend it to any small business owner wanting a modern, reliable setup Reviewed on: 15th July 2025

Monzo is a breath of fresh air in the banking space!

I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial literacy. As someone that was never taught how to save, or how to be financially responsible, I really appreciate how easy Monzo makes banking and it seems like a fantastic company to work for and be part of (I regularly check their job boards!). For an industry that seems out to get you, Monzo are approachable, open, and fun. Reviewed on: 20th June 2025

This is my favourite bank!

This is my favourite bank! Their customer support is excellent and they have cleverly helped me with 4 different fraud cases! They have refunded me for theft as well. I am Highly satisfied and closed accounts in other banks. I highly recommend them! Reviewed on: 13th June 2025

Monzo was the only choice I would make

From the beginning of my journey Monzo has been present. So it was natural for me to want to have my business account registered with them. I am a disabled founder and every time I use my account, features, or log in via the web browser, I am reminded that they are doing a far better job to support me than most other banks. Reviewed on: 5th May 2025

First Class

I came across an issue with a transfer from another bank to Monzo. I messaged them through ‘chat’ straight away, explained the situation and all was resolved within an hour by a friendly person, who openly, listened and confirmed all details that I needed to confirm to the other bank for them to release the transfer. The service is fast, efficient and relaxed. Just what I look for in a bank. Thank you again to all involved. Reviewed on: 2nd May 2025

Tried paying HMRC, card declined.

Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025

Great service fast reliable and user friends with

Great service fast reliable and user friends Reviewed on: 20th April 2025

Alternative products

Debit Card
from Tred 4.71 from 3 reviews
Commercial Banking
from Conister Bank 0.00 from 0 reviews
Business Account
from ANNA 4.77 from 456 reviews

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub