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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19406 reviews)

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4.93

Based on 19,406 reviews, last reviewed 19th May 2026

82% increase in 5 star reviews

in the past 90 days

220% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

They have such a variety of ways to help you save, a... They have such a variety of ways to help you save, and cashback offers. It's a fun, innovative bank that will always be used as my main account, as it... Read more Reviewed on: 19th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19406)

decent

good product - would recommend to mates Reviewed on: 16th February 2023

Easy peasy to use. Exactly what a bank account should be.

Used it abroad recently with great rates and customer service. Reviewed on: 16th February 2023

They continue to deliver on new exciting features

Despite growing and maturing as a company, Monzo continues to innovate in the space with new current account features and design. They also standout for their customer service and PR. I rave about monzo to those who will listen and when they inevitably switch over, they’re happier than wherever they were before. Every time. Reviewed on: 16th February 2023

Brilliant App and very User Friendly

Very easy to use. Great for budgeting, and organising finances using the pots too! Reviewed on: 16th February 2023

Great bank

Has made banking feel more of an experience than a chore Reviewed on: 16th February 2023

no drama, straight forward and patient

Organising, spending and tracking expenditure is simply and clearly organised, and easy to use. When I've needed to speak to someone for more help or advice, they've been very patient, respectful and determined to solve the problem. All very important when you're an older person and not naturally 'tech savvy'! Reviewed on: 16th February 2023

Very easy accessible bank

Perfect and particularly for a foreigner best bank! Reviewed on: 16th February 2023

Best bank for tracking and spending

Monzo has a fantastic interface, easy to use. Reviewed on: 16th February 2023

Worst customer service around

I used monzo as my choice of personal bank for a long time before deciding otherwise. My wife joined monzo but they refused to give us a joint account, so we tried to reason with them to give us more information to help identify the reason why we were refused, but was always hit with a brick wall answer. We decided to close our accounts. Since then I tried to reopen my account, but they have blocked me to ever open an account again with no reason to hand on why. They are discriminative and customer service are not up together providing any form of response to your queries! I have asked my details to be removed from their systems, but doubt they have as they always seem to locate my account when I contact them again. Not a honest bank and are very non transparent with their process making it harder to take them as a serious banker. Reviewed on: 16th February 2023

Effortless

Awesome bank, effortless service, great products Reviewed on: 16th February 2023

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