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Monzo: Current account reviews

View other Monzo products
4.85
Based on 19,425 reviews, last reviewed 8th Jul 2026
91% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Banking Done Right I’ve had a good experience using Monzo as I originally joined for the perks when spending abroad. The app’s easy to use, and tracking spending is clea... Read more Reviewed on: 8th July 2026
KRM's avatar
KRM

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19426)

Excellent service and simple to use

5
Amazing bank. I wish I opened an account earlier Reviewed on: 16th April 2021
Anwar's avatar
Anwar

So easy !

5
Online, phone and app assistance is all excellent. Payments very easy and savings pots very useful. Reviewed on: 16th April 2021
Reevsie's avatar
Reevsie

Excellent

5
Quick to attend to issues and making sure you are satisfied. Reviewed on: 16th April 2021
Martina v.Hammond 's avatar
Martina v.Hammond

Transformative Transparency

5
I love everything about Monzo - from the early days of a prepaid debit card - it's far more transparent than any other bank and has led the way in app-based banking, Reviewed on: 16th April 2021
Glory Pearl's avatar
Glory Pearl

Easy to use, helpful

4
Responsive and helpful to any enquiries. Always improving. Easy to use. Helps me to save. Reviewed on: 16th April 2021
Chantal Robertson's avatar
Chantal Robertson

Current accounts aren't very exciting

5
But Monzo has definitely been leading the way in making services actually useful for me as a customer. Reviewed on: 16th April 2021
Ben Donohoe's avatar
Ben Donohoe

Good

5
Perfect bank account easy to use easy app Reviewed on: 16th April 2021
Noman khan 's avatar
Noman khan

Fantastic product

5
Everything is made so easy and straightforward. Reviewed on: 16th April 2021
Charo's avatar
Charo

Amazing bank who puts customers first

5
Sick of poor service and terrible customer service I switched from smile bank after being a customer for 20 years. The change of how I manage my money and the instantaneous way I am informed of money purchase’s is unbelievable. I love the functionality of being able to get you salary early instead of waiting for long transfer of money like older traditional banks enforce on their customers. Monzo shows customers can get better service from banks! Reviewed on: 16th April 2021
Glyn Williams's avatar
Glyn Williams

Monzo has all it takes in online banking

5
It's reliable and convenient and always up to standard, never regretted using it Reviewed on: 16th April 2021
Kofi Owusu's avatar
Kofi Owusu

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