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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19387 reviews)

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4.93

Based on 19,387 reviews, last reviewed 18th Apr 2026

105250% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Good account and app for everyday spending. Good account and app for everyday spending. Really like the ease of paying friends/contacts from phone who also have monzo accounts. Splits functional... Read more Reviewed on: 18th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19387)

best experience

best experience so far compared to other account i'm holding at the moment Reviewed on: 15th April 2021

Does what a bank should

Does everything you'd want from a modern bank Reviewed on: 15th April 2021

Excellant service and brilliant corespondance

Since haveing the card never had any problems a joy to bank with Reviewed on: 15th April 2021

Great bank account

I love monzo. It’s simplified banking and puts controlling my money in my hands. The saving pots and great fx rate are also great additions compared to old skool banking. Reviewed on: 15th April 2021

Wonderful

Makes banking very simple and good to use to help budget and save! Reviewed on: 15th April 2021

Makes life easier

It’s so refreshing to have a bank that makes life easier- I’d gotten so used to the reverse with high street banks but Monzo just *works* and works well. Reviewed on: 15th April 2021

Perfect current account

The pioneers of the challenger bank revolution, Monzo, have been absolutely brilliant, ever since I started on their BETA program in 2015/2016. Fantastic service and features. Reviewed on: 15th April 2021

Instantaneous banking

Makes you feel like your money is your own with instantaneous updates - I really can’t understand why all banking isn’t like this Reviewed on: 15th April 2021

Puts the big banks to shame

Best customer service, everything is just easy, any issue sorted in a flash Reviewed on: 15th April 2021

Helpful & responsive customer service, great app & company transparency. This is how banking should be!

Rather than wait on hold forever with other banks, you can chat with Monzo's customer service in the app and they'll reply as soon as they can while you go about your day. Phone support is there but there's rarely a time when it's needed as everything can be done online. App is great and just works, it's also very customer-centric. My old bank would block my card and a payment whenever they deemed it to be 'fraud'. Monzo's intelligent systems either knows it's me making the payment because of biometrics or other security, or they make it very easy for me to verify the payment. No need to call anyone & waste time, the app takes care of it all. This isn't the bank for you if you really value face to face, in-branch interactions with bank staff. But then Monzo never claimed it was a bank to replace them all. I'm in my 30s but for many older & younger people alike, Monzo makes banking easy. Never a hassle, always a pleasure. Keep up the good work! Reviewed on: 15th April 2021

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