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Monzo: Current account reviews

4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

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Monzo Current account reviews (19422)

Best and easiest online banking

5
The most convenient and easy online banking ever Reviewed on: 15th April 2021

Great service, flexible and modern

4
Overall I'm really happy with my account and general service provided. Customer support is bit slow sometimes but always helpful and managed to solve all of my enquiries. Account features are one of the best on the market. Reviewed on: 15th April 2021

User friendly

5
Convenient and easy to use, also great savings options Reviewed on: 15th April 2021

Great bank with easy access from home.

5
I have had a great experience with this bank. It feels like a modern bank by operating within an app and the tools within. Reviewed on: 15th April 2021

Amazing service

5
You just don’t need to reach customer service at all! It’s all done through the app Reviewed on: 15th April 2021

Banking made easy

5
Quick and easy to set up and navigate around the app. No complaints! Reviewed on: 15th April 2021

Best neo bank

5
Good customer service and very responsive Reviewed on: 15th April 2021

Best bank in the world

5
Always have helpful interaction with customer service. Lots of information and in app services. Always know everything about your money’s ins and outs. Clear precise so easily understood. I love it. Reviewed on: 15th April 2021

Purchasing Items

5
Useful When Shopping and Shows Your Purchases. Reviewed on: 15th April 2021

THE BEST

5
Best app and interface, easy to set up, super responsive and helpful, don't waste time on hold - chat feature is perfect, can use all over the world with no hassle. Come to New Zealand please!!! Reviewed on: 15th April 2021

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