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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Excellent banking

They are very helpful and are quick to get back to you. They don’t have excessive overdraft charges like the big 4, great customer service and their app is easy to use Reviewed on: 13th April 2021

My Monzo

amazingly easy to use, love the notification when money goes in or out. Really like the fact that you can get your money 24 hours before its due in! When i've had an issue it was resolved within less than an hour!! FANTASTIC Reviewed on: 13th April 2021

Great bank, great customer service

I would recommend this bank to anyone. It is easy to set up and customers service is excellent. Reviewed on: 13th April 2021

Simplicity Personified

Great features and services. Easy to use app with fantastic features. Never let me down. Reviewed on: 13th April 2021

Great

Easy access, updates in real time, super friendly support Reviewed on: 13th April 2021

Monzo is great for 21st Century banking

I find Monzo has really thought about "user journeys" from their customers' perspective, rather than trying to inflict the bank's historical internal structure onto customers. I also love the "pots" that are sub-accounts of my current account. Again, just the right things we need for today's banking. Reviewed on: 13th April 2021

Best of the bunch without a doubt.

I have accounts with most banks - I started collecting debit cards, sort of. With all the options available already on my phone and with an account created, including various online and high street banks, Monzo has stayed my primary bank account and I trust it with my life. Reviewed on: 13th April 2021

Excellent Multifunctional Banking Services

I started using Monzo as a Cash Card service for most of my travel spending needs, a number of years back. As Monzo matured and offered a greater level of banking services I started to recommend to family members and friends. They all joined Monzo and have been happy customers since. Reviewed on: 13th April 2021

The best bank by far

From its customer service to the user friendly app, Monzo has created something that genuinely goes beyond a normal bank. The features and tools are genuinely useful and everything you need to do is quick, easy and painless. Definitely banking for the 21st century Reviewed on: 13th April 2021

Great service!!

Great service!! Everything easy with them!! Reviewed on: 13th April 2021

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