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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17204 reviews)

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4.92

Based on 17,204 reviews, last reviewed 8th Jun 2025

46% increase in 5 star reviews

in the past 90 days

133% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo's current accounts provides all the benefits o... Monzo's current accounts provides all the benefits of a challenger bank with a polished and transparent experience with cool quirks, but also provides... Read more Reviewed on: 8th June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17204)

Reliable quick easy to use

I’ve just never had a problem with this bank & I wish all banks were like this. Reviewed on: 13th April 2021

Brilliant

Never had a problem with Monzo. Their customer service is first class Reviewed on: 13th April 2021

Smart, forward-thinking bank for techies and otherwise

I always find Monzo to just be a step ahead of the rest with their apps, their innovations etc. Been with them for around two years and I just love the tech behind it, seems like a different world to what I left behind at NatWest, who only just seem to be catching up now. Reviewed on: 13th April 2021

Amazing account!

I love Monzo! It’s just such an easy way to bank! Apps fantastic! & it’s a fab account for using abroad! I only originally got it when Monzo was just a card for using abroad but when it changed to an actual account I moved everything over! Wouldn’t go anywhere else now! Thanks Monzo!!! Reviewed on: 13th April 2021

Banking has never been easier

Love Monzo. They have always been there when I’ve needed them. I trust them to explain things to me clearly. Reviewed on: 13th April 2021

Changed the face of banking!

You can tell a lot of thought has gone into the Monzo account and experience - from the app being easy to use, to informative and meaningful data presentation, through to things like advance notice of direct debits and the ability to "get paid early". They have reinvented banking in a way that none of the legacy banks could ever have achieved. Reviewed on: 13th April 2021

Excellent Current Account

Instant account updates, multiple pots and round ups on spending have allowed me to save easily and understand my financial position whenever I need it! Reviewed on: 13th April 2021

Fuss free and easy banking

I think Monzo are fantastic! The app is so easy to use and really helps keep track of where I’m spending money. They’re really easy to get in touch with if you need to speak to someone through the app, and it seems they really listen to what customers want as over the years I’ve been with them there have been so many great changes to make things work better. Reviewed on: 13th April 2021

Awesome but customers care response is slow

Customers phone no option customers chat responding is too slow Reviewed on: 13th April 2021

Simple but effective

A great bank that is easy to use and helpful when needed! Reviewed on: 13th April 2021

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