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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17221 reviews)

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4.92

Based on 17,221 reviews, last reviewed 8th Jul 2025

96% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Simply the best banking app and best bank. Simply the best banking app and best bank....period!. Wotks as it should...you can use your banking on a weekend too. Monzo is simply the best Reviewed on: 8th July 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17221)

Easily best bank in the UK

I've tried HSBC, Lloyd's, Natwest and Revolut, and Monzo is definitely way ahead of the competition, both in terms of the app, and customer service. Reviewed on: 12th April 2021

Best bank

Best app and most convenient banking product on the market. Reviewed on: 12th April 2021

Designed so well, and puts the customer first

The only banking app that makes me feel in control of my finances. And built by people like me, for me. Reviewed on: 12th April 2021

Simple, Easy, Effective

It's changed my entire financial life using Monzo. I feel more confident and in control than I ever have. It's helped me start saving for my deposit! Reviewed on: 12th April 2021

Literally the best bank you could ever have!

I love this bank, for the first time in my life i'm out of debt and in control of my finances! Reviewed on: 12th April 2021

Best bank there is!

Monzo has been incredibly helpful to me in terms of budgeting, as well as saving. I make great use of Bills Pots which help me move the money to one side, the budgeting features are amazing and really help you know exactly where your money is going and how much you have left for the month. Paid Early is also a massive plus Reviewed on: 12th April 2021

Being able to have all bank interactions from your phone is transformational during a pandemic

I've read about a traditional bank (Barclays I think?) customer, a pensioner, being forced to go into branch to continue to access their money. I expect that with Monzo now having millions of customers, there being no branches has averted some cases of coronavirus transmission by now, and maybe some lives. Reviewed on: 12th April 2021

Best Bank Ever

Great experience all round - customer service is also great Reviewed on: 12th April 2021

Breath of fresh air

Moving to Monzo has been amazing compared to years with traditional banks, can't wait to see what they do next. Reviewed on: 12th April 2021

Best bank ever - Monzo takes care of all the heavy lifting for me

I always found budgeting to time consuming - everything had to be done manually by copying and pasting into a spreadsheet, or by just keeping a running tally of all my expenses and plans in my head. This meant that while I wasn't terrible at money management, I wasn't saving as much as I could and I also didn't think of the little things like rounding spare change into a piggy bank. I started using Monzo back in 2016 or 2017 and immediately feel in love with the pay anyone / split bill features. Then I was desperate to start having my salary paid into it so I can take full advantage of the budgeting features. Once they became a stable, mainstream bank I went "full monzo" (ca late 2018) and I haven't looked back. I haven't used my old Lloyds account for anything since, and I'm looking forward to what Monzo will bring in the coming years (credit cards would be another thing I'd be happy to use Monzo for). Recently I've been supercharging my use of pots - starting to use them to pay bills, cleanly separate money and save up for various goals. It feels incredibly good to be in full control of my spending at any time, to know at a glance how much money I've got left till my next payday and to have the peace of mind that the money for important things is all safely set aside and I don't need to worry. Monzo does all this for me - I'm pretty sure I wouldn't be doing the equivalent money management by hand with spreadsheets and bank transfers into different accounts. It's a huge time saver, and it takes the stress away. One thing I've always loved about Monzo is the fact that I never have to go to a branch or talk to anyone on the phone to get something done. The in-app chat (although I rarely need it) is convenient, fast and people are polite. friendly and willing to help. Reviewed on: 12th April 2021

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