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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17224 reviews)

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4.92

Based on 17,224 reviews, last reviewed 1st Oct 2025

99% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

My experience with Monzo has been brilliant honestly... My experience with Monzo has been brilliant honestly and I like the fact that it notifies me every time I use my Monzo card and also when I get sent m... Read more Reviewed on: 1st October 2025

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17224)

Best Bank Ever

Great experience all round - customer service is also great Reviewed on: 12th April 2021

Breath of fresh air

Moving to Monzo has been amazing compared to years with traditional banks, can't wait to see what they do next. Reviewed on: 12th April 2021

Best bank ever - Monzo takes care of all the heavy lifting for me

I always found budgeting to time consuming - everything had to be done manually by copying and pasting into a spreadsheet, or by just keeping a running tally of all my expenses and plans in my head. This meant that while I wasn't terrible at money management, I wasn't saving as much as I could and I also didn't think of the little things like rounding spare change into a piggy bank. I started using Monzo back in 2016 or 2017 and immediately feel in love with the pay anyone / split bill features. Then I was desperate to start having my salary paid into it so I can take full advantage of the budgeting features. Once they became a stable, mainstream bank I went "full monzo" (ca late 2018) and I haven't looked back. I haven't used my old Lloyds account for anything since, and I'm looking forward to what Monzo will bring in the coming years (credit cards would be another thing I'd be happy to use Monzo for). Recently I've been supercharging my use of pots - starting to use them to pay bills, cleanly separate money and save up for various goals. It feels incredibly good to be in full control of my spending at any time, to know at a glance how much money I've got left till my next payday and to have the peace of mind that the money for important things is all safely set aside and I don't need to worry. Monzo does all this for me - I'm pretty sure I wouldn't be doing the equivalent money management by hand with spreadsheets and bank transfers into different accounts. It's a huge time saver, and it takes the stress away. One thing I've always loved about Monzo is the fact that I never have to go to a branch or talk to anyone on the phone to get something done. The in-app chat (although I rarely need it) is convenient, fast and people are polite. friendly and willing to help. Reviewed on: 12th April 2021

Best in class

Monzo has the best app, best customer support, and the best features! Reviewed on: 12th April 2021

Changed my life

Simply the best thing to happen to banking in the last 30 years. Outstanding customer service. Brilliant app. Reviewed on: 12th April 2021

Couldn't imagine banking with anyone else

I've been a Monzo customer for around 4 years now and I haven't once thought about switching. Pre-Monzo, I was miserable with my money. Always spending my salary so I was left with little to nothing by the end of the month. Now I have sizeable savings in Pots, and I've totally changed my relationship with money. I hope even more people in the UK wake up to the fact that banking doesn't need to be as confusing and clunky as it is with most other banks. Reviewed on: 12th April 2021

Bank of the future

Monzo has changed the way I bank, and helped me understand my spending. I'd never go anywhere else. Reviewed on: 12th April 2021

Incredible in every way

It's made money tracking simpler and drastically improved the way I think about my money both short and long term. Thanks Monzo! Reviewed on: 12th April 2021

Great support and friendly staff

Never had any issues, and whenever support is needed it is available. Reviewed on: 12th April 2021

They're just terrific

I've been with Monzo for a few years now, and I can't believe I ever coped with an old bank. Not only is their customer service amazing (something I grew blind to with old banks) but their app genuinely makes managing money interesting and not stressful. I can enjoy spending money knowing that I can afford it, and I know when I need to restrain myself. I have visibility of payments, and I have total control. Amazing! Reviewed on: 12th April 2021

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