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Monzo: Current Account reviews

4.92
Based on 15,232 reviews, last reviewed 10th Feb 2025
2487% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Great app. Great app. Slightly too upselling on the paid features. Reviewed on: 10th February 2025
James G's avatar
James G

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15232)

Good, but a way to go. Ghastly card!

3
A good start, with much to recommend. Well designed app and responsive to customer requests. My only concern is whilst this bank tries so hard to be ‘cool’ it can sometimes forget in is whacky posts that money is a serious business and frivolity is not always appropriate or appreciated. Starling, for example, gets this balance right. I also detest the colour of the card which is embarrassing to use! Good start though. Reviewed on: 17th January 2018

The best bank I've ever used!

5
Great usability, rapid development and brilliant customer service. I love their transparency, especially on technology they're using and around any issues they experience The feature set they have is limited but they've been a bank less than a year so far. I'm excited to see what the future brings! Reviewed on: 17th January 2018

The future is here

5
What a great little account and product! Reviewed on: 17th January 2018

The banking future we all need

5
A refreshing customer-focussed approach to personal banking Reviewed on: 17th January 2018

New but awesome

5
Since moving to the current account Monzo has become my main account. Signup was effortless. The interface is smooth and has (almost) all the features I want. Yes it still has a lot of growth ahead but being built on new tech means legacy stuff is not an issue as with older banks and so I feel far safer putting my money in Monzo than any other bank in the world. And it will only get better because they listen to customer suggestions and then act on them. Reviewed on: 17th January 2018

REVOLUTIONISED MY FINANCES

5
Before Monzo, I struggled to make money last until the end of the month. I'd pay my bills, and spend on groceries or fun stuff without stopping until my cards were declined. I know this sounds like a soundbite for an ad, but now I honestly feel like I'm in control for the first time in my adult life. Reviewed on: 17th January 2018

Best British Bank

5
Fantastic real time updates, excellent support and clever features. Glad I switched. Reviewed on: 17th January 2018

Coolest bank

5
Great bank. Great service. Just great Reviewed on: 17th January 2018

Best new bank

5
If you want a Bank which truly cares then look no further than Monzo. Reviewed on: 17th January 2018

Fantastic product, fantastic service, fantastic people

5
Monzo brings banking to the 21st century by having everything be instant and reliable across the board. Need help? You get a response usually within minutes that actually answers your questions and helps you with your issue. Reviewed on: 17th January 2018

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