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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16793 reviews)

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4.92

Based on 16,793 reviews, last reviewed 31st Mar 2025

31300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

User friendly, visually stunning, informative I use a Monzo current account alongside my everyday banking, as a way to separate different "pots" of money and save for different things. So, as you ... Read more Reviewed on: 31st March 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (16793)

Fantastic product, fantastic service, fantastic people

Monzo brings banking to the 21st century by having everything be instant and reliable across the board. Need help? You get a response usually within minutes that actually answers your questions and helps you with your issue. Reviewed on: 17th January 2018

Amazing

Faultless experience. Clearly going to be the leader in banking in a few years time. Reviewed on: 17th January 2018

Revolutionary

Fantastic customer service, helpful community, and I manage my money so much better now. I can't imagine having transactions that don't come instantly anymore Reviewed on: 17th January 2018

Great service great app

So excited about this app. Can’t wait for it to get better Reviewed on: 16th January 2018

The future of banking

New, exciting, invigorating. Words you’d never associate with a bank until Monzo came along. They do things, and they do them well. Reviewed on: 16th January 2018

Life Saver

Every Monday I used to get a text from my bank saying I was into an emergency overdraft and that I need to rectify it of risk paying £5/day. I was spending too much over the weekends. I wasn’t in control of how much I was spending. Since moving to Monzo I can accurately see how much is going out of my account the moment it happens - I keep better track of my finances. Haven’t got they overdraft text ever since. Reviewed on: 16th January 2018

Hot Coral Goodness

What is there to not like about Monzo? Speedy customer service by real people that care, instant spending notifications, track your spending on a map, freeze your card whenever you like, separate savings into different pots, and this is just the tip of the iceberg. Bring on the future with Monzo, and say goodbye to your out dated high-street bank! Reviewed on: 16th January 2018

Truly a bank for the future...

At the minute, Monzo is lacking in features but boy does it make up for this in other areas. If you ever have to contact the customer service, they very quickly resolve your issue and it's always done with a smile (or a few gifs and emjois). The realtime notifications and pots are amazing, they have helped me budget more successfully and for once, be confident in my finances. Reviewed on: 16th January 2018

Absolutely Amazing

Coming from out of the UK, this has been the most amazing banking experience I've ever had - and I had A LOT. From not being able to open an account with most of major banks because I failed their "we-only-thought-of-the-happy-path" KYC tests to support. It's just MILES better than what any other bank is giving to their customers at this point. Not even close, in fact. Plus, amazing community and people behind it :) Very, very strongly recommend. Reviewed on: 16th January 2018

A friendly modern bank

I love the chatty customer support transparency about plans and problems and most of all the commitment to open banking and the bank as a marketplace rather than a walled garden. Reviewed on: 16th January 2018

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