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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (17981 reviews)

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4.92

Based on 17,981 reviews, last reviewed 16th Feb 2026

37250% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo Magic Easy to use, great product features, excellent customer service Reviewed on: 16th February 2026

Latest lowest rating:

1

They put my account on hold for no reason at all and... They put my account on hold for no reason at all and took them 2 weeks to answer my emails and they took my money too, will never bank with and most c... Read more Reviewed on: 12th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

What is this award?

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (17981)

What good looks like...

Seamless on boarding journey, great app - easy to use, love the community/collaboration method of suggesting enhancements. Monzo make banking fun and interesting! Reviewed on: 14th January 2019

Easy and helpful

Great customer support with an adaptive app. Easy and managed to help manage my money better Reviewed on: 14th January 2019

Customers First

After being with lots of traditional big banks I have Monzo a try and it's finally that I feel like the app is made for me to use it as a pe reason and not for the bank to build something on topic their old and out of date backend. And it always works and is fast, real-time and a customer support that's not from the 90s Reviewed on: 14th January 2019

Game Changer

Everyone else is desperate to catch up and imitate, but they are all missing the key ingredient. Fostering and listening to a community of customers / investors. Reviewed on: 14th January 2019

Excellent, and already leaving the others behind

Fantastic bank with many cool features that are simply leaving the other banks behind, but their greatest feature by far is their fantastic customer service! Reviewed on: 14th January 2019

Captivated

Don’t think I’ve ever been so attached to a service / product. Love the transparency, pace of feature release and ethos of what Monzo wants to do. Can’t shut up about it to my friends, and keep contemplating applying for a job there! Reminds me of the first time I saw a smartphone - revolutionary in its current form - yet more exciting is the potential Reviewed on: 14th January 2019

Modern app and great customer service

The app is light years ahead of the one of my other bank, HSBC Reviewed on: 14th January 2019

Great User Experience

Been #fullmonzo for 8 months and it’s been the best move I made. It’s been great seeing a live view of the money going in and out of my accout and knowing exactly what I have left to spend each month. Reviewed on: 14th January 2019

A 21st century banking experience

I love the way that you receive an immediate notification every time you undertake a transaction. The app is easy to use, and you can set up savings pots which you can set so day to day transactions are rounded up and the "change" is deposited in a savings pot. You can also set up a four weekly or monthly budget period to help with budgeting. The company communicates regularly via Twitter about both service issues and developments. Finally, it's great for using abroad. Reviewed on: 14th January 2019

Everything you need in your hands

Great app that makes it easy to track my spending and keep on top of my finances Reviewed on: 14th January 2019

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